Ashish Kumar (Jha) Email & Phone Number

Purnia, Bihar, India

Hyderabad, Telangana, India

Project 1: FSC InsuranceWorked for a few months on Financial Service Cloud - Insurance area. Performed test planning, execution, and automation for a few features.Project 2: Order ManagementThis was an acquisition product, which was earlier called Vlocity Order Management. This was part of the Communications, Media, and Energy product. I moved to this team.

Hyderabad, Telangana, India

Project 1: Manufacturing CloudSalesforce Manufacturing Cloud started with a one-pager document when I joined Salesforce. From there, I was part of its one-year journey - from BPO Setup to developing a few features to Pilot release to General Availability within one year. I had created the setup needed for the launch demo of Manufacturing Cloud at.

Hyderabad Area, India

• Project 1: Office integration (Word/Excel) in Dynamics 365
• Worked as primary On-Call support for Live Incidents (ICMs) for 6 months for Dynamics 365 - Office integration feature. Resolved 50+ incidents within SLA timelines, by working closely with Customer support and customer.
• Debugging using telemetry logged from customer environment or repro the issue locally, provide any acceptable work around ASAP and then fix the bug, work closely with release management so that customer can get the fix.
• Wrote unit tests (using NUnit and MOQ framework), Automated UI integration tests (Using Selenium) and created CI/CD pipeline using VSTS.
• Worked on new feature development as mentioned below: o Word template with Self-referential 1:N/N:1 relationship.o Dynamic/Pivot excel refresh for few European languages (Which uses comma (,) as decimal separator).o.
• Collaborate with 6 different Dev teams (40+ Devs), Join their scrum meetings and bringing out QA team’s priority ask from Dev teams so that, QA team can be unblocked.

Hyderabad Area, India

Project 1: Enterprise SalesI used to lead the QA and automation effort for this project. I used to work with 6-member team. I was part of Partner Connection program, where we used to interact with Partner on bi-weekly basis to understand their pain points, their customization and help them. Also find the gaps in testing coverage and include customer.

Bangalore

Testing and automation of TAS (Component of Oracle Cloud)

Project 1: Oracle Cloud – Tenant Automation SystemOracle cloud is a business model to sell Oracle’s well-established enterprise softwares (Like Database, WebLogic, ERP, HCM, CRM, Oracle Social Network etc..) through subscription model. Various technical components used in this project were JAVA, WebLogic SOA server, Oracle database, Clustering, Enterprise.

Project 1: Novell Identity Manager (3.6.1, 4.0, Field Patches)Novell Identity Manager, a flagship product by Novell, is an infrastructure software, which is used for user provisioning, Password Management, Single Sign On and synchronizing authentication and authorization data between several connected systems like database, directory, mail servers.

Project1: Distributed Afila Traffic Emulator (DATE) Afila's internal product, which was used to emulate different types of traffic in order to automate the testing of the functional behavior of networking protocols implementation with L2/L3 Devices. In order to test various L2-L7 protocols (like xSTP, LACP, VLAN, RIP, OSPF, Telnet, FTP, SSH etc), Afila.

M.S, Computer Science, Cgpa: 9.49

B.E, Electronics And Communication Engineering, Avg. Marks (8 Sem): 81.3%

Activities and Societies: Member ECE Forum Participated in VTU Youth Festival