Ashish Kumar (Jha) Email & Phone Number

Purnea, Br, In

Purnia, Bihar, India

Hyderabad, Telangana, India

Project 1: FSC InsuranceWorked for a few months on Financial Service Cloud - Insurance area. Performed test planning, execution, and automation for a few features.Project 2: Order ManagementThis was an acquisition product, which was earlier called Vlocity Order Management. This was part of the Communications, Media, and Energy product. I moved to this team to harmonize the team with Salesforce's tools, processes, and practices. Incorporated this product's test automation into the existing Salesforce framework. Improved the process to streamline with Agile Q3. Skills used: Java, Postman, Kubernetes kubectl commands, AWS.Project 3: Data Cloud / Remote Data CloudWorked on Remote Data Cloud project. Data Cloud is a very complex product, and I got the opportunity to learn and test various integrations (to ingest data and to write back data after Harmonizing, Segmenting, and Activation) to Amazon S3, Marketing Cloud, Snowflake, Salesforce platform features like Data Processing Engine, Flow, Platform Events, etc.Project 4: OmniStudio Designed 15+ customer like scenarios (e.g eCommerce, Communication, University, Bank, Manufacturing etc) using OmniStudio (Integration Procedure, Data raptor, OmniCcript, FlexCard, Apex, custom CSS and custom LWC). These scenarios includes integration of important actions like Email Action, PDF Action, Docusign Action, Business Rule Engine based decision matrix Action etc and actual verification of these (no mocking) using automated tests.

Hyderabad, Telangana, India

Project 1: Manufacturing CloudSalesforce Manufacturing Cloud started with a one-pager document when I joined Salesforce. From there, I was part of its one-year journey - from BPO Setup to developing a few features to Pilot release to General Availability within one year. I had created the setup needed for the launch demo of Manufacturing Cloud at Dreamforce 2019.Skills used: Automation framework creation from scratch using Java, Selenium, Cucumber, TestNG, and Rest Assured.

Hyderabad Area, India

Project 1: Office integration (Word/Excel) in Dynamics 365 • Worked as primary On-Call support for Live Incidents (ICMs) for 6 months for Dynamics 365 - Office integration feature. Resolved 50+ incidents within SLA timelines, by working closely with Customer support and customer. • Debugging using telemetry logged from customer environment or repro the issue locally, provide any acceptable work around ASAP and then fix the bug, work closely with release management so that customer can get the fix in coming weekly release. • Wrote unit tests (using NUnit and MOQ framework), Automated UI integration tests (Using Selenium) and created CI/CD pipeline using VSTS.• Worked on new feature development as mentioned below: o Word template with Self-referential 1:N/N:1 relationship.o Dynamic/Pivot excel refresh for few European languages (Which uses comma (,) as decimal separator).o SharePoint document retrieval inside word template.o Format loss issues in Exported dynamic excel on refresh. o Issue of document template in devices (Android/IOS Mobile application). Technology/Tools used: TypeScript/JavaScript, Html, CSS, C#, Ribbon customization, OData/REST APIs for Dynamics 365, Common Data Service (CDS, previously called XRM), Solutioning framework in Dynamics 365. Outlook client plugin for Dynamics 365.Project 2: Sales Lite (SMB Sales)Lead Sales Lite product release (Test and automation effort) – 1 year project with team size of 7 members. As a technical lead I performed below:• Collaborate with 6 different Dev teams (40+ Devs), Join their scrum meetings and bringing out QA team’s priority ask from Dev teams so that, QA team can be unblocked.• Update higher management, PM, Release managers in weekly status meeting – to update them with current status, number of issues and their priorities (and explain why that priority), any risk to the release and risk mitigation plan.

Hyderabad Area, India

Project 1: Enterprise SalesI used to lead the QA and automation effort for this project. I used to work with 6-member team. I was part of Partner Connection program, where we used to interact with Partner on bi-weekly basis to understand their pain points, their customization and help them. Also find the gaps in testing coverage and include customer scenarios in our QA process. Dynamics CRM supports different browsers (IE, Chrome, Firefox, Safari), Different devices (Browser and Mobile client Application Dynamics 365 for Phone, Dynamics 365 for tablet for Android, IOS and Windows platform). Apart from this, Dynamics 365 has an outlook client, which is also supported. Dynamics 365 supports 44 languages, including RTL languages (Arabic, Hebrew), Double byte languages (Like Chinese, Japanese etc.). Test had to be done in very complex set of configurations and prioritizing them, so that all possible options are covered for testing was a challenging task, which I handled with diligence and project was released in time with excellent quality. Project 2: Mobile OfflineMy role was to test the end to end flow – creation of offline profile in CRM, validating correct data sync to Middleware and then test from Client in online and offline mode. I was responsible for automating end to end UI flow as well as Client API for all possible combinations of data types, entities and relationshipsProject 3: Unified Service Desk – Parature Knowledge management integrationI was managing the QA activity for several configuration in different versions of windows operating system, different languages. Project 4: Hierarchy feature in Dynamics CRM:I was a QA engineer, responsible for testing and making sure that, feature is developed as per the requirement. I did automate the testcases using selenium based internal automation framework.

Bangalore

Testing and automation of TAS (Component of Oracle Cloud)

Project 1: Oracle Cloud – Tenant Automation SystemOracle cloud is a business model to sell Oracle’s well-established enterprise softwares (Like Database, WebLogic, ERP, HCM, CRM, Oracle Social Network etc..) through subscription model. Various technical components used in this project were JAVA, WebLogic SOA server, Oracle database, Clustering, Enterprise manager, SAML, SOAP, BPEL, XML etc. My role was to test various modules like Order submission, Tenant Automation, Service Provisioning, Billing, Virtualization layer etc. Tenant Automation System module was main orchestration engine, which takes input from cloud portal in form of sql or xml payload, manage the customer, various admins, notifications, calls suitable business process to do the service provisioning and also is responsible for the day-to-day operational management and monitoring. I write unit test cases in JAVA for each API used in development code, later test the modules in integrated environment. I used ‘TestNG’ (Similar to JUNIT) as unit test framework. For integrated test, we created automation framework to do the end-to-end testing, which takes each build, installs it, do the required configuration in system, runs various test suites, and then sends the result to stake holder’s mailing list. This result email has link to detailed test report, which can be viewed online. This framework was written in Perl, Shell and JAVA.Project 2: Oracle Beehive Oracle Beehive is a suite of collaboration softwares including email server, instant messaging server, conferencing, document sharing etc. Oracle beehive has a feature, where it can sync the user data and credentials from an organization-wide LDAP server. There are various utilities in order to manage and monitor this. I used to work for LDAP related work for Oracle beehive. I used Junit based test framework.

Project 1: Novell Identity Manager (3.6.1, 4.0, Field Patches)Novell Identity Manager, a flagship product by Novell, is an infrastructure software, which is used for user provisioning, Password Management, Single Sign On and synchronizing authentication and authorization data between several connected systems like database, directory, mail servers, SharePoint, JMS etc.. Complete ownership for testing end-to-end for connected system Active Directory, Exchange, Sun DSEE, eDirectory, Oracle DB, MSSQL DB, JMS (Jboss, WebSphere, Tibco), SOAP (DSML/SPMLv2), SharePoint and .Net Remote Loader. Install different versions of these products on various supported Platforms and then connecting them to Novell IDM using respective Drivers. Then test the functionalities provided by that driver like, user/group sync, or user/group entitlement. Write policies (Using XSLT/ECMA) to perform custom operations against Connected systems. Later, Perform Non-functional testing (Performance, Reliability, Scalability) against these Drivers. For testing functionality, we used XPOZ which is internally developed test automation framework and for non-functional testing we had Test automation suite written in Java. We used Perl/Shell script extensively to automate mundane/repeated tasks.Project 2: Novell eDirectory (8.8.3, 8.8.4, 8.8.5, Field Patches) eDirectory is and LDAPv3 compliant Directoy Server. Novell's most of the products has data store as eDirectory, which is leading, most reliable and Scalable LDAP server. I was part of System testing for eDirectory. Was mainly doing Performance, Reliability and Scalability testing for eDirectory. Also contributed in testing required to prepare eDirectory tuning guide. We used Directorymark, SLAMD, JMeter, DSRK, LoadRunner and internal test automation tools written in Java/Perl/Shell. 90% of the tasks were automated.

Project1: Distributed Afila Traffic Emulator (DATE) Afila's internal product, which was used to emulate different types of traffic in order to automate the testing of the functional behavior of networking protocols implementation with L2/L3 Devices. In order to test various L2-L7 protocols (like xSTP, LACP, VLAN, RIP, OSPF, Telnet, FTP, SSH etc), Afila used Hardware Traffic generator (IXIA/Smartbits), which is very costly device and had limited ports. Also, this was used mainly after the basic functionalities are working. In order to test basic functionalities, We developed Traffic emulator which has capabilities to generate various types of packets (Which was framed on the fly depending upon the configuration and test requirements), send them to Different machines in the Test bed through the DUT (Device Under Test), Analyze the behavior by Device, Connect to all the machines using one controller, Collect all the logs and generate a report of testing performed. We used C/Tcl/Expect for this tool development.Project 2: Afila Traffic Automation Library (ATAL) Afila specialized in Testing various layer 2 to layer 7 protocols for many networking device vendors. In order to test various protocol features, There were various common tasks, like fetching test-bed information, Connecting to servers, getting the logs from server, creating reports, connecting to traffic generator (IXIA) etc.. For these, we wrote a framework in Tcl/Expect (Some code in C) and exposed several API (with Documentation) to the QA team, who used to write the test cases for various protocols by making calls to these APIs and adding few protocol specific codes. I was part of this team.

M.S, Computer Science, Cgpa: 9.49

B.E, Electronics And Communication Engineering, Avg. Marks (8 Sem): 81.3%

Activities and Societies: Member ECE Forum Participated in VTU Youth Festival