Cluster Head for Retail Branch Banking, responsible for overseeing a network of branches across Pune region.

Cluster Head for Retail Branch Banking, responsible for overseeing a network of 14 branches across Pune. With 14 years of experience in the banking industry, I lead a team of dedicated professionals who are committed to delivering exceptional customer experiences and driving business growth.

Branch Manager at ICICI Bank Saki Vihar ,Mumbai taking care of sales and customer service .

Relationship Manager taking care of institutional business (TASC)  Job Description: Acquisition of new clients for TASC, RFIG relationship and Financial Institutions.Managing existing relationship, Identifying and reviving dormant relationships.Sourcing of quality accounts for demand and time money mobilization.Revenue generation through cross sell from corporate fee products (General Insurance, Forex, Property service group & retails fee product).Ensure all performance standard are met : business targets, expansion of internal and external relationship, drive sales, implement strategies to grow market share, obtain and analyze market intelligence to explore business opportunities.Query handling and issue resolving related to banking process and products at all levels.Create and sustain relationship with key customer to ensure retention and incremental mobilization of CASA/deposits/fee revenue from them.Experience in handling corporate clients for collection and payments solutions like Fees collection, Foreign donations, CMS Facilities ,salary codes etc for these clients Achievements: Cracked major NCA relationships which were in bank’s wish list for long. Among the top 10 RM’s in Mumbai mega zone. Cracked LIC of India relationship for branch having 1.5 cr of MEB  Winner of Zonal Level contests for in Mumbai Zone for March,April and May 2015

 Assistant Manager band II ICICI Bank, Powai working as Senior Privilege Banker in Retail Banking segment for 2 years. Team Handling-Handling a team of 5 Privilege Bankers for their customer service and relationship building by handholding them and helping them generating sales with service. Daily and weekly review of team. Revenue Generation - Involved in implementing the revenue generation and growth plans and successfully delivering promised services to the customer.  Managing Customer Relationship – managing customer’s information and their demands and supporting the Production team to build the product capabilities accordingly, thereby meeting customer demands and maintaining a long term relationship.  Analysis – Successfully tracking expansion plans of the key business accounts with strategic importance on upcoming projects

Responsible for Corporate Sales and managing Key accounts for Contract Staffing ,payroll management and compliance. Looking after corporate sales in Ikya for the Temporary staffing vertical. Handling the existing relationship for existing corporate One point contact for all requirements of the corporate customers

Involved in Business Development for the Oil and Gas sector providing end to end logistics and Supply chain solutions.

I am working as a Assistant Manager Marketing with vashi elec which is a channel partner with Finolex and Polycab,Siemens,Legrand ,Hindustan Motors to provide service to the projects and industrial customers .

The project will help us to understand evolving logic of loyalty programmes and effectiveness of implementing the same as through loyalty programme. The real solution rests in knowing the value of each customer and then focusing loyalty efforts on those customers.Degree & Diploma ProjectsConstruction of Centrifugal Casting Machine.Design and Fabrication of Active Suspension System.Design and Fabrication of casing of OHP.

Renewal of subscriptions and finding out customer satisfaction level of existing customers Comapny Name : The Times of India,Chennai; The purpose of project was to increase the customer base for The Times of India news daily in Chennai and also to find out customer satisfaction level so that measures can be taken to improve and become a largest selling newspaper. It also includes making new customers along with renewals of subscriptions. Responsibilities Handled a team of 7 RRE's successfully for 5 weeks. Involved in renewal and acquiring new customers.Finding out customer satisfaction by doing survey and analysis.

where I worked on Mainframes Technology and learnt DB2,RDBMS,JAVA and other languages in brief and underwent training on them.