A self-motivated and dynamic HR professional with over 20 years of experience in leading organisations. Possesses hands-on expertise across various aspects of HR and Industrial Relations (IR), with a deep understanding of HR generalist functions. Skilled in Manpower Planning, Talent Acquisition and Retention, Performance Management Systems, HR Policies Development, Staff Benefits and Compensation, Training and Development, Change Management, HRMS, Labour Union Management, Long-Term Settlements, IR, and Legal Compliance.Key Achievements:• Led HR Digital Transformation in three organisations.• Designed and implemented appraisal forms to streamline the Performance Management System (PMS).• Awarded Best HOD and Best Department in 2018.• Established the HR function from scratch, building a comprehensive HR structure.• Transformed the general induction process, making it a structured, customised, and engaging experience for new hires.• Successfully recruited right candidates for the right jobs, consistently meeting manpower budget targets.• Achieved significant savings in personnel costs through data-driven manpower analysis and a systematic approach.• Made a positive impact during the COVID-19 crisis, earning appreciation from both employees and management for numerous welfare initiatives.• Increased employee satisfaction score from 72% to 84% on a year-over-year basis.• Reduced employee attrition across organisations through targeted interventions.• Managed PMS cycles with a balanced approach, aligning organisational financial health with employee expectations.• Collaborated with consultants to transition from Fixed CTC to FFS model, ensuring a win-win approach for both parties.• Took a firm stance on disciplinary matters, resulting in improved productivity and enhanced patient care and satisfaction.• Implemented IR policies, ensuring adherence and smooth operations while handling union matters effectively.• Initiated training programs across all functions, fostering a positive work culture and environment.• Launched monthly employee engagement activities, resulting in increased ownership and a "Patient First" mindset among staff.