- Experience Strategy: Develop and implement strategies to enhance the overall customer experience across all touchpoints.- Customer Insights: Gather and analyze customer feedback to understand needs, expectations, and pain points.- Customer Engagement: Create initiatives to engage customers and foster long-term loyalty.- Performance Metrics: Monitor and report on customer satisfaction metrics (NPS, CSAT, etc.) and implement improvements based on findings.- Partnerships: Establish and nurture strategic partnerships that align with our business goals.- Lead Generation: Develop and implement strategies to generate leads and convert prospects into customers.- Sales Strategy: Collaborate with the sales team to create effective sales strategies and forecasts.- Networking: Attend industry events and conferences to build relationships and promote the company.

Was responsible for formulating strategies to drive the 'Garuda Aerospace' Drone' revolution in India. Created the overall Pricing strategy, Distribution Strategy (Dealers, Distributors, Channel Partners, Institutional Clients, Govt. relations, etc), & spearheaded National Business Development & Marketing team.Took Garuda Aerospace to India's No. 1 Drone Startup before moving on for new challenges and responsibilities.

Responsible of Business Development in India & Sri Lanka region for content syndication in 6 languages (TV, Digital, Podcasts & FM/radio business)Been Instrumental in driving BBC News-NDTV partnership making BBC Duniya (Hindi News Programme) one of the most viewed news bulletin on NDTVStrategized the growth of BBC Podcasts by making it amongst 'Top 5 most consumed podcasts' on leading Indian Digital platforms- Gaana & JioSaavn in 2021 & 2022Circumventing all challenges, have successfully helped expanding BBC's presence on JioTV platform by launching first ever 24*7 digital stream by BBC in Marathi followed by Hindi & Gujarati

Currently steering Business Development in the BBC News: World Service India, key projects accomplished:- Structured the BBC-NDTV India partnership (BBC Bulletin is aired on NDTV India @ 10 PM)- Instrumental in CLICK launch in India (Innovation & Tech show) from BBC News in 4 Indian languages - Spearheaded the BBC's Podcasts launch process in India (on Spotify, Gaana, JioSaavn, Saregama Carvaan etc)- Pioneered the BBC-JioTV partnership in Marathi (BBC's first ever 24/7 Digital stream across the globe)

Started my journey with the BBC as a Business Development Associate.- Managed the launch of a new TV bulletin in Telugu language with ETV (added 9m+ audience)- Played a vital role in introducing BBC Podcasts on India by partnering with players like Gaana, JioSaavn and Saregama Carvaan (a combined userbase of 250m+ people)- Developed strategies to get the surge in unique visitors with Digital partners for the text stories in 8 languages by getting better placement of BBC content on partner platforms

- Led a team of 5 BD Managers to drive up the share of wallet for Fixed Line & Cloud Products/Services in the Top National Accounts- Focussed on cross and up-selling of products and services - Proven expertise on products like Data (ILL, MPLS, G-MPLS, IPLC), Voice (PRI, TollFree, Audio/Video Conf.) & Cloud (IoT, G-Suite, O-365, Unified Communications)- Support in driving the Sales cycle from Prospection to Negotiations to Delivery

Was responsible for managing premium partners like GSK, Honeywell, Delta Automation for their logistics & warehousing requirements

As part of Reliance's Global Business team, I managed complex relationships with large and strategic partners to help them build sustainable businesses by bringing the best of Reliance to them

• Generation of leads from existing and new accounts and providing consultation to suggest the best solution suited to their requirements.• Meet C-level Corporate Clients and give presentations on Tele-Presence Solutions.• Identify new accounts in the allocated territory, classify them, generate leads & responsible for the closures• Work on making client-specific presentations, mailers, and populating databases of both existing and new accounts.