Ashish Thakur, Mspm, Rte, Cspo, Csm Email & Phone Number

Chicago, Illinois, US

• Restaurant Technology & Engineering Operations
• Successfully released 8 major features to the McDonald's Mobile App with a budget of $5M to cater 60M+ Users.
• Managed the planning and execution of the Localized Integration Testing (LIT) process, ensuring comprehensive testing and validation of features before release.
• Designed Visualization/Analytics, effectively integrating Tableau with various data sources.
• Reduced project timelines by 15%, leading cross-functional teams including data scientists, engineers, and business stakeholders.
• Reduced project delays by 25% by developing and maintaining comprehensive project plans

Bellevue, WA, US

• Led 4 teams of 24 developers in total for 6 Enterprise Digital Products.
• Collaborated with various stakeholders to understand business problems over the course of 10 Sprints.
• Articulated Product Vision and User Stories to development teams to create a shared understanding within the teams.
• Successfully validated requirement feasibility, and converted them into 7 Epics and 63 User Stories.
• Managed Product Backlog Refinement, Prioritized User Stories, Created Acceptance Criteria, UAT, and Releases.
• Owned and released 12 Product features with zero rollbacks.

Boston/Cambridge, US

• Facilitated Initial Meetings with the Client to develop strategies for growth.
• Created Business Plan along with Product Launch, Marketing Plan, Inventory Management, and Social Media Campaigns to generate Business revenue from eCommerce Portal.
• Developed Strategy for Brand Awareness, Customer Acquisition, and Customer Retention.
• Collaborated with Sales Team to develop digital merchandising strategies to support and increase sales.
• Working with the customer experience specialist to process customer and partner feedback and optimize the program, as necessary.

Cambridge, Massachusetts, US

• Collaborated with C-level, senior management, and project stakeholders to understand business problem statements.
• Created Roadmap for Fundraising Portfolio, Marketing Plan, Resource Management, and Sponsorship Structure critical for business survival.
• Worked with the business process owners to develop metrics to manage and track benefits, adoption, and risks to operations.
• Collaborated with the Creation Labs Team to push ideas with strong MVP possibilities to kickstart the project.
• Applied Agile methods and processes to promote a disciplined and transparent project management process.
• Created Release Plan (co-developed with stakeholders)

Los Gatos, CA, US

• Led Scrum-based development and delivery of CRM solutions, including Salesforce, MS Dynamics, and Amdocs Clarify.
• Managed end-to-end project lifecycles, ensuring on-time, on-budget CRM system deployments aligned with business objectives.
• Orchestrated cross-functional teams, optimized project resources, and maintained client relationships.
• Maintained expertise in CRM technologies, fostering continuous improvement and team performance.

Los Gatos, CA, US

Los Gatos, CA, US

Master Of Science - Ms, Project Management

Bachelor Of Technology - Btech, Computer Science