DGM L&D

Leadership Role: Primary role, leading the training and development department and providing direction. Imparting HR and training support systems, enabling them to better execute their duties by sharpening their skills. Assessing and effect changes in the training team’s structure in order to meet the business’s growth goals.Ensuring all new hires receive high-quality orientation and on-boarding experiences in order to maintain a high employee performance level. Strategy: Overseeing… Show more Leadership Role: Primary role, leading the training and development department and providing direction. Imparting HR and training support systems, enabling them to better execute their duties by sharpening their skills. Assessing and effect changes in the training team’s structure in order to meet the business’s growth goals.Ensuring all new hires receive high-quality orientation and on-boarding experiences in order to maintain a high employee performance level. Strategy: Overseeing the creation of content, e-learning, collateral and other training materials that will impact behavior-changing training using various training theories inclusive of job aids, facilitator and participant guides, on-the-job training systems, tutorials, and demonstration models.Analytics: Conducting assessments of business-wide training and development programs and initiatives for the effectiveness of training programs and to ensures continuous improvement, maintenance, and adjustment in program delivery approaches accordingly in order to maintain pace with business growth.Knowledge: Responsible for maintaining knowledge in the department, keeping it up to date with the latest training practices, trends, and technology. Show less

Core responsibilities:- 1) Designing TNA tools and conducting TNA2) Content design for Class room training, Tele Coaching, Field Audit/ Coaching3) Conducting TTT and Certifying trainers for the projectsSuccessful rollout of end to end training programs for:- Sony India, Toyota-Kirlosker Motors, Hero MotoCorp Ltd, Maruti Suzuki, Axis Bank, Hero Fincorp, Castrol, Ericsson, Engineers India Limited, Dr. Lal Path Lab, Torrent Power, VIP Luggage, New Holland Agriculture, Spice… Show more Core responsibilities:- 1) Designing TNA tools and conducting TNA2) Content design for Class room training, Tele Coaching, Field Audit/ Coaching3) Conducting TTT and Certifying trainers for the projectsSuccessful rollout of end to end training programs for:- Sony India, Toyota-Kirlosker Motors, Hero MotoCorp Ltd, Maruti Suzuki, Axis Bank, Hero Fincorp, Castrol, Ericsson, Engineers India Limited, Dr. Lal Path Lab, Torrent Power, VIP Luggage, New Holland Agriculture, Spice Mobiles, Micromax, Vivo. Show less

Delivery of training programs on Soft Skills, Customer Service and Selling Skills at Sony India, CSIR, Toyota-Kirlosker Motors, Hero MotoCorp Ltd, Maruti Suzuki, Spice Mobiles, Micromax, Indian Trade Promotion Organisation, Delhi and Haryana Police, Citi Bank, Axis Bank, Hero Fincorp, HDFC, Domino’s, Castrol, Indian Railways, Ericsson, Godrej & Boyce, Engineers India Limited, Alere, Dr. Lal Path Lab, Imperial Life Sciences, Tata Power, Torrent Power, VIP Luggage, Hyderabad Industries Ltd, CASE… Show more Delivery of training programs on Soft Skills, Customer Service and Selling Skills at Sony India, CSIR, Toyota-Kirlosker Motors, Hero MotoCorp Ltd, Maruti Suzuki, Spice Mobiles, Micromax, Indian Trade Promotion Organisation, Delhi and Haryana Police, Citi Bank, Axis Bank, Hero Fincorp, HDFC, Domino’s, Castrol, Indian Railways, Ericsson, Godrej & Boyce, Engineers India Limited, Alere, Dr. Lal Path Lab, Imperial Life Sciences, Tata Power, Torrent Power, VIP Luggage, Hyderabad Industries Ltd, CASE Construction, New Holland Agriculture.Other responsibilities:-1) Tracking the performance of the individuals, rating, analyzing skill gaps and hence providing the desired input to enhance the overall personality of the participants.2) Monitoring the training delivery quality of fellow trainers Show less

1) Delivering 160 Hours of training/month.2) Conducting Training Need Analysis and Post Training Evaluation.3) Tracking the performance of the individuals, rating, analyzing skill gaps and hence providing the desired input to enhance the overall personality.4) Extensive Product and Selling Skills training for Spice Mobiles and Castrol India Ltd.

Training delivery at various technology and B-schools to enhance the employability of the students.Majority of the programs were Communication Skills, Presentation Skills, Emotional Intelligence, Proactive behavior.

NIS Sparta Ltd., a Reliance - Anil Dhirubhai Ambani Group Company is Asia’s largest “Performance Enhancement Solutions Provider”.Reliance Project1) Worked as a Certified Functional, Technical & Sales Training consultant for Reliance petroleum and automation process.2) Providing detailed functional, process, software application, general soft skills & sales training to employees of RPMPL (Reliance Petroleum Marketing Pvt. Ltd).3) Responsible for ensuring effective and timely… Show more NIS Sparta Ltd., a Reliance - Anil Dhirubhai Ambani Group Company is Asia’s largest “Performance Enhancement Solutions Provider”.Reliance Project1) Worked as a Certified Functional, Technical & Sales Training consultant for Reliance petroleum and automation process.2) Providing detailed functional, process, software application, general soft skills & sales training to employees of RPMPL (Reliance Petroleum Marketing Pvt. Ltd).3) Responsible for ensuring effective and timely execution of all training programs for “Retail Outlet” to go on “Automation”. 4) Was involved in business expansion of RPMPL, setting up of retail outlets for petroleum business in six states of North India.5) Certifications: To monitor overall certification programs in northern region for the channel partners and their employees, for better work performance and enhancing standards of customer service and improving the overall skills and competency of the people associated with the brand name.Maruti Project1) Was involved in carrying out Maruti Suzuki Customer Relationship Program in the selected Maruti Suzuki dealerships across Delhi and Jaipur.2) Training delivery on Maruti AutoCard Loyalty Program. Target audience were Dealers, GMs, Team Leaders, Project Leaders, AutoCard Executives, and Sales Executives.3) Product Training of Omni LPG and WagonR LPG. Show less