Key responsibilities, include leading and managing a global project delivery teams of 450+, managing and maintain strong relationships with existing and new customers, ensuring efficient and profitable software delivery operations and responsible for both frontline impact and client satisfaction.Working with the executive team to make high-quality decisions to achieve company goalsCreating and implementing a coherent global project delivery strategy, including improvements to… Show more Key responsibilities, include leading and managing a global project delivery teams of 450+, managing and maintain strong relationships with existing and new customers, ensuring efficient and profitable software delivery operations and responsible for both frontline impact and client satisfaction.Working with the executive team to make high-quality decisions to achieve company goalsCreating and implementing a coherent global project delivery strategy, including improvements to efficiency, budgets, and processes as we scale Show less

Own and build the Delivery ecosystem (people, process, technology, tools etc) thereby ensuring successful Service Delivery :Define, implement and refine delivery strategies to ensure business objectives (Profitability, Quality, Responsiveness & Innovation) are met. Ensure effective Financial Management - holds P & L Responsibility Responsible for internal and external stakeholder management Visioning & Inspiring a culture of excellence, collaboration &… Show more Own and build the Delivery ecosystem (people, process, technology, tools etc) thereby ensuring successful Service Delivery :Define, implement and refine delivery strategies to ensure business objectives (Profitability, Quality, Responsiveness & Innovation) are met. Ensure effective Financial Management - holds P & L Responsibility Responsible for internal and external stakeholder management Visioning & Inspiring a culture of excellence, collaboration & entrepreneurial spirit within the team Show less

The role was to lead and take responsibility for the technology service delivery team and was specifically responsible for: o Global Management P&L for a Application Development Service Line o Develop a competitive and sustainable value proposition for Service Line o Execute GTM strategies in partnership with MD’s o Overall responsibility for: Growth in the Service Line Technical sustainability of the Service Line … Show more The role was to lead and take responsibility for the technology service delivery team and was specifically responsible for: o Global Management P&L for a Application Development Service Line o Develop a competitive and sustainable value proposition for Service Line o Execute GTM strategies in partnership with MD’s o Overall responsibility for: Growth in the Service Line Technical sustainability of the Service Line Continuous development of the service offering to ensure market competitiveness Talent Development of the team o Provide support to “capabilities groups” in development of a highly active and engaged community o Support Bid Directors in formulation of response as well as commercials for new and competitive bids o Recruitment and management of effective highly skilled staff to deliver each value proposition o Create Sales and pre-sales support material to allow sales staff to easily sell service capability. o Fully resource the Plan with A-Class resources capable of delivering all existing and new projects o To coach and performance manage where necessary o Ensure that project deliveries are performing to scope, time, quality, customer satisfaction; as well as costs, people development and productivity. Show less

Single point accountability for project delivery for large customer accounts. Collaborate with Client Partner to define strategy for the account – Service delivery, Account Plan and Growth, Digital Transformation initiatives, Employee development, Organizational Capability development. Overall responsible for Delivery units revenue of over $10 million, gross margin, resource utilization, customer satisfaction, employee satisfaction, attrition, quality assurance, risk management… Show more Single point accountability for project delivery for large customer accounts. Collaborate with Client Partner to define strategy for the account – Service delivery, Account Plan and Growth, Digital Transformation initiatives, Employee development, Organizational Capability development. Overall responsible for Delivery units revenue of over $10 million, gross margin, resource utilization, customer satisfaction, employee satisfaction, attrition, quality assurance, risk management, pre-sales support. Define, Implement and Monitor initiatives defined in the account plan. Contribute to Strategic initiatives for the customer organization, Alignment with customers business imperatives. Participate in reviews with customers, Travel to customer locations as needed and maintain cordial relationships with customers. Benchmark performance of the delivery organization and drive continuous improvement initiatives. Present/ publish organizational achievements and capabilities to Analyst groups for benchmarking studies and surveys. Support Leadership development initiatives for delivery managers and project managers, inculcate high performance behaviors. Show less

Key responsibilities were: Defining the Release governance, planning the overall Release and monitoring the progress, Managing the budgets, managing risks and issues and taking corrective measurements, Coordinating the projects and their interdependencies, Managing and utilizing resources across projects and Managing stakeholders’ communicationsEnsure active communication between client and development team, act as a liaison and present/translate the information without losing its… Show more Key responsibilities were: Defining the Release governance, planning the overall Release and monitoring the progress, Managing the budgets, managing risks and issues and taking corrective measurements, Coordinating the projects and their interdependencies, Managing and utilizing resources across projects and Managing stakeholders’ communicationsEnsure active communication between client and development team, act as a liaison and present/translate the information without losing its meaning and in a lingo that is best understandable by client and offshore teams. Maintain transparency in the process, keep client updated on development progress and issues faced by team along with managing client expectations with offshore team. Show less

Project Manager responsible for delivery of Insurance product for UK customer with a Peak team size of 45 and annual revenue of £1 m. Develop and plan communication strategies to ensure status, activities, accomplishments, issues, and risks are communicated to senior management, project stakeholders proactively. Successfully manage the relationship with the client and all stakeholdersActively track all product related functionalities till closure within committed… Show more Project Manager responsible for delivery of Insurance product for UK customer with a Peak team size of 45 and annual revenue of £1 m. Develop and plan communication strategies to ensure status, activities, accomplishments, issues, and risks are communicated to senior management, project stakeholders proactively. Successfully manage the relationship with the client and all stakeholdersActively track all product related functionalities till closure within committed timelines and ensure defect free deployment in production. Show less

Led the delivery of Lending Solution, an application to automate Loan Origination and Repayment Management System for NBFC.Key responsibilities were : Develop detailed work plans, project schedules, estimates, and resource plans in conjunction with project team members and business teams.Define and manage project scope and risks. Investigate and make recommendations on issues that challenge scope boundariesCreate project status reports highlighting critical issues for… Show more Led the delivery of Lending Solution, an application to automate Loan Origination and Repayment Management System for NBFC.Key responsibilities were : Develop detailed work plans, project schedules, estimates, and resource plans in conjunction with project team members and business teams.Define and manage project scope and risks. Investigate and make recommendations on issues that challenge scope boundariesCreate project status reports highlighting critical issues for management and overall status of the project. Conduct project meetings and be responsible for project tracking and an effective issue resolution process.Engage project stakeholders and communicate project updates to ensure buy in and project success.Plan and implement change management work as project deliverables are rolled out, including activities such as training, communication, and documentation Show less

-> Led the delivery of Customized Sales & Distribution solution to support PepsiCo Europe Organized Trade and Direct Trade Business in NEBU (Northern Europe Business unit) region with a pick team size of 45.-> Key responsibilities were Preparation and execution of Project Plan, Risk & issues Analysis and mitigation, Resourcing, Scheduling tracking and monitoring, managing audits, customer reporting and project deliveries.-> Managed Application / production support across all… Show more -> Led the delivery of Customized Sales & Distribution solution to support PepsiCo Europe Organized Trade and Direct Trade Business in NEBU (Northern Europe Business unit) region with a pick team size of 45.-> Key responsibilities were Preparation and execution of Project Plan, Risk & issues Analysis and mitigation, Resourcing, Scheduling tracking and monitoring, managing audits, customer reporting and project deliveries.-> Managed Application / production support across all applications-> Technology used Java, Oracle, HP Unix. Show less

-> Lead 3 to 12 member teams and was responsible for small projects/sizable modules in large project. Primary responsibility was to prepare and track project plan and responsible for execution of project.-> As Onsite coordinator was single point contact for customer and the offshore team for UAT and production support. Project was Migration of MRP and customization from NLM to NT environment for Frito Lay International (Thailand and China).-> Developed and Implemented reporting… Show more -> Lead 3 to 12 member teams and was responsible for small projects/sizable modules in large project. Primary responsibility was to prepare and track project plan and responsible for execution of project.-> As Onsite coordinator was single point contact for customer and the offshore team for UAT and production support. Project was Migration of MRP and customization from NLM to NT environment for Frito Lay International (Thailand and China).-> Developed and Implemented reporting system for ASCO Singapore.-> Developed and Implemented Budget Control System for PepsiCo Europe (Spain and Portugal)-> Technology used Visual Basic, Crystal Reports, MS-SQL server. Show less

-> Software development and customization of MRP Product for a Frito-Lay International in India, Thailand, China. -> Developing technical specification, test plan, coding and unit testing were part of responsibilities.-> Technology used Visual Basic, Crystal Reports, MS-SQL server.