Was part of brand T24 GSM Mobile Service launched by Future Group (FMCG retail) jointly with Tata Teleservices. A business unit with annual revenues of 50 mn (INR) & customer base of 2mn.• Managed 15+ 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐬 & 5+ 𝐂𝐚𝐦𝐩𝐚𝐢𝐠𝐧𝐬 (ATL, BTL) in a competitive market basis conceptualization, studying market trend, financial analysis, regulatory and post launch analytics. • Used MS access & excel identified base segmentation criteria & deployed it in SAS tool achieved 79% -90% of revenue KPI for the business unit.• Collaborate between multi-faceted teams across various business units to provision voice, data, sms, roaming products & deliver projects.• To ensure First time right process, pre-product launch feasibility test in coordination with agile team members.• Assisted senior product manager in maintaining product roadmap, vision & backlog of work.• Produced tracking MIS reports of launched products on daily/weekly basis for senior leaders and team members.• Defined requirements to scrum, PMO, development team for implementing new feature, iterations within timeline & scope of work.• Coordinated SCM activities for procurement of SIM cards with vendor.• Liaised with 3rd party logistics & warehouse team for distribution of kitted package to regional partners.• Regulatory filling for newly launched products and ensures compliance with government agency (TRAI)𝑲𝒆𝒚 𝒂𝒄𝒉𝒊𝒆𝒗𝒆𝒎𝒆𝒏𝒕𝒔:• Won an award amount of INR-5000 for successfully contribution in national project implementation GST regime in July’17• Awarded Tata Highflyer, March'2016 for launching PANIC campaigns leading to increase in MoM takers by 7% across 18 regions.

Projects Involved (Onsite) Managed Service delivery platform –Telenor• Consultant for procuring & integrating vendor specific product/services on managed service platform.• Formulate technical specification documents for vendors to ease integration process across various channels.• Implemented hourly tracking report for gaining traction of any underlying issue on SDP CRM platform.• Monthly reconciliation of SDP billing CDR with operator charging system.• Performed testing of VAS ala-carte & subscription products.• Regular engaged project stakeholders regardless of discipline in order to effectively drive projects• Provided a unified view of product integration, prioritize user stories, create acceptance criteria, and drive testing and delivery.𝑲𝒆𝒚 𝒂𝒄𝒉𝒊𝒆𝒗𝒆𝒎𝒆𝒏𝒕𝒔:• Promoted to Manager from Assistant manager in 18 months for successfully handling service delivery for client operations.

• Interfacing with Revenue Assurance for product configuration, creation of New products on IN Filling template.• Coordinate with circle CSD SPOC for customer communication through various channels (Out bound dialer ,SMS, Tele-calling etc). • Helped product team in new service launch, provisioning, performing UAT of SMS codes, PCRF rules, CRBT, IVR campaigns• To get the recording and vernacular script conversion from circle CSD SPOCs.• Creating and scheduling all offers in campaign management system as per weekly campaign schedule. 𝑲𝒆𝒚 𝒂𝒄𝒉𝒊𝒆𝒗𝒆𝒎𝒆𝒏𝒕𝒔:• Kudos received from Senior management for conducting pilot study for customer behavior on SMS with short URL link compared to long URL which resulted in 45% increase in adoption.

Projects involved (onsite) - Huawei - Tata DoCoMo • Managed Gaming & Application content procurement, placement, deck management, application uploading & Testing on Huawei service delivery platform.• Monitor and analyse downloading trends in detail for proactive revenue driving initiatives.• Planning, conceptualization & formulation of business strategies to develop, promote new products & services.• Assisted PM for documenting operational flow highlighting issues as the platform version evolved.• Prepared Daily, Weekly, Monthly MIS analysis for client and senior management.• Daily interacted with content providers while negotiating on the best content possible.• Continuous interactions with content and technology team and work closely together to develop new products/properties or enhance/modify the existing product.• New portlets addition and XHTML, WML tagging wherever necessary.• Basic understanding of network related commands to enable verification of connectivity (such as ping, trace route, net stat).• Knowledge of SS7 and ISDN network Operations.• Running OBD (Out bound Dialer) for various promotional CRBT campaigns for Airtel • Involved in self managing of E1’s on servers with script and prompts modification.𝑲𝒆𝒚 𝒂𝒄𝒉𝒊𝒆𝒗𝒆𝒎𝒆𝒏𝒕𝒔:• Huawei TopGun of the month & Star of the week award from One97 Communications Ltd in April-2010