Dialler Manager
Current
Aug 2021 - Present
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Ashish V Singh Email & Phone Number
Dialler Manager@ Uniquely ¦ Product & Operations Management ¦ Managed Services ¦ Masters in Management ¦ Stamp4
at
Uniquely
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Current company
Role
Dialler Manager@ Uniquely ¦ Product & Operations Management ¦ Managed Services ¦ Masters in Management ¦ Stamp4
Location
Ireland, Ireland, Ireland
Who is Ashish V Singh? Overview
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Quick answer
Ashish V Singh is listed as Dialler Manager@ Uniquely ¦ Product & Operations Management ¦ Managed Services ¦ Masters in Management ¦ Stamp4 at Uniquely, based in Ireland, Ireland, Ireland. AeroLeads shows a matched LinkedIn profile for Ashish V Singh.
Ashish V Singh previously worked as Dialler Manager at Uniquely and Deputy Manager at Tata Teleservices Ltd. Ashish V Singh holds Master Of Science - Ms, Procurement & Supply Chain Management, 1St Class from Griffith College Dublin.
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Email format at Uniquely
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Uniquely
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Profile bio
About Ashish V Singh
# Dependable professional with 11+ years in Product support, IT Operational and Process Improvements, Project & service delivery with analytical & commercial acumen.# Problem solver by nature, result driven with demonstrated history in stake holder experience owning customer experience journey.# Achieved Masters in Procurement & Supply Chain Management securing First Class Honors.Specialties: Customer Lifecycle (CLM / CVM), ITC & Telecom support, Project operations, Campaign management, Data analysis, Supply chain, Sourcing, Order management, CRM, SAS, Managed services, VAS, Customer service & operations, Retail Marketing, Promotions, Content Management , Service Delivery, ERP- Navision, Power Automate, BI.
Listed skills include Sdp, Wap, Sms, Marketing Strategy, and 24 others.
Current workplace
Ashish V Singh's current company
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5 roles
Ashish V Singh work experience
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Deputy Manager
- Was part of brand T24 GSM Mobile Service launched by Future Group (FMCG retail) jointly with Tata Teleservices. A business unit with annual revenues of 50 mn (INR) & customer base of 2mn.
- Managed 15+ 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐬 & 5+ 𝐂𝐚𝐦𝐩𝐚𝐢𝐠𝐧𝐬 (ATL, BTL) in a competitive market basis conceptualization, studying market trend, financial analysis, regulatory and post launch analytics.
- Used MS access & excel identified base segmentation criteria & deployed it in SAS tool achieved 79% -90% of revenue KPI for the business unit.
- Collaborate between multi-faceted teams across various business units to provision voice, data, sms, roaming products & deliver projects.
- To ensure First time right process, pre-product launch feasibility test in coordination with agile team members.
- Assisted senior product manager in maintaining product roadmap, vision & backlog of work.
Oct 2015 - Jun 2018
Manager - Managed Services
- Projects Involved (Onsite) Managed Service delivery platform –Telenor
- Consultant for procuring & integrating vendor specific product/services on managed service platform.
- Formulate technical specification documents for vendors to ease integration process across various channels.
- Implemented hourly tracking report for gaining traction of any underlying issue on SDP CRM platform.
- Monthly reconciliation of SDP billing CDR with operator charging system.
- Performed testing of VAS ala-carte & subscription products.
Oct 2013 - Sep 2015
Marketing Executive
- Interfacing with Revenue Assurance for product configuration, creation of New products on IN Filling template.
- Coordinate with circle CSD SPOC for customer communication through various channels (Out bound dialer,SMS, Tele-calling etc).
- Helped product team in new service launch, provisioning, performing UAT of SMS codes, PCRF rules, CRBT, IVR campaigns
- To get the recording and vernacular script conversion from circle CSD SPOCs.
- Creating and scheduling all offers in campaign management system as per weekly campaign schedule. 𝑲𝒆𝒚 𝒂𝒄𝒉𝒊𝒆𝒗𝒆𝒎𝒆𝒏𝒕𝒔:
- Kudos received from Senior management for conducting pilot study for customer behavior on SMS with short URL link compared to long URL which resulted in 45% increase in adoption.
Jan 2011 - Feb 2013
Business Operations
- Projects involved (onsite) - Huawei - Tata DoCoMo
- Managed Gaming & Application content procurement, placement, deck management, application uploading & Testing on Huawei service delivery platform.
- Monitor and analyse downloading trends in detail for proactive revenue driving initiatives.
- Planning, conceptualization & formulation of business strategies to develop, promote new products & services.
- Assisted PM for documenting operational flow highlighting issues as the platform version evolved.
- Prepared Daily, Weekly, Monthly MIS analysis for client and senior management.
Jul 2009 - Jan 2011
3 education records
Ashish V Singh education
Master Of Science - Ms, Procurement & Supply Chain Management, 1St Class
Mba, Telecom Management
B.E, Instrumentation & Control
Pdm College Of Engineering
FAQ
Frequently asked questions about Ashish V Singh
Quick answers generated from the profile data available on this page.
What company does Ashish V Singh work for?
Ashish V Singh works for Uniquely.
What is Ashish V Singh's role at Uniquely?
Ashish V Singh is listed as Dialler Manager@ Uniquely ¦ Product & Operations Management ¦ Managed Services ¦ Masters in Management ¦ Stamp4 at Uniquely.
Where is Ashish V Singh based?
Ashish V Singh is based in Ireland, Ireland, Ireland while working with Uniquely.
What companies has Ashish V Singh worked for?
Ashish V Singh has worked for Uniquely, Tata Teleservices Ltd, Hungama, Bharti Airtel Limited, and One97 Communications Ltd.
How can I contact Ashish V Singh?
You can use AeroLeads to view verified contact signals for Ashish V Singh at Uniquely, including work email, phone, and LinkedIn data when available.
What schools did Ashish V Singh attend?
Ashish V Singh holds Master Of Science - Ms, Procurement & Supply Chain Management, 1St Class from Griffith College Dublin.
What skills is Ashish V Singh known for?
Ashish V Singh is listed with skills including Sdp, Wap, Sms, Marketing Strategy, Product Marketing, Campaign Management, Vas, and Campaigns.
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