Ashish Thakur Email & Phone Number

Stafford, Va, Us

Greater St. Louis Area

• This program will implement an Identity and Access Management (IAM) platform to satisfy clients requirements to manage identities. It will retire the technical debt of the legacy system and integrate existing applications and workflows. As part of this program, we plan to setup and deliver DevOps environment, use the leading SaaS Product (Sailpoint) to improve onboarding/offboarding/transfer experience and reduce overall Cyber and SOX risk• I am responsible for overall program delivery… Show more • This program will implement an Identity and Access Management (IAM) platform to satisfy clients requirements to manage identities. It will retire the technical debt of the legacy system and integrate existing applications and workflows. As part of this program, we plan to setup and deliver DevOps environment, use the leading SaaS Product (Sailpoint) to improve onboarding/offboarding/transfer experience and reduce overall Cyber and SOX risk• I am responsible for overall program delivery (from client standpoint) with more than 9 sub teams reporting to me (Accenture is one of them). From Accenture standpoint, along with Delivery, i am also responsible for sales & client/stakeholder management. Last few attempts to deliver this IAM platform has failed and hence I was brought in to successfully deliver this program by the end of this year. Show less

Whitehouse Station, Nj

• The first release of FastTrack resulted into a yearlong stabilisation period and hence the client wanted to get someone who can stabilise the new application and work as the Service Delivery Manager for Small Commercial Insurance area. • Responsible for delivery, sales, & client/stakeholder management.• I joined few weeks prior to the actual go live of MarketPlace, which was flagship program for client. This program was to provide a seamless, consistent experience to agent covering… Show more • The first release of FastTrack resulted into a yearlong stabilisation period and hence the client wanted to get someone who can stabilise the new application and work as the Service Delivery Manager for Small Commercial Insurance area. • Responsible for delivery, sales, & client/stakeholder management.• I joined few weeks prior to the actual go live of MarketPlace, which was flagship program for client. This program was to provide a seamless, consistent experience to agent covering commercial insurance. I ensured a smooth transition to production support by creating/implementing a robust transition plan, setup processes to effectively help reduce the work-in-progress items (Run-book, Prioritization Methodology etc), increased collaboration with various stakeholders (Business/Systems) and established a good rapport with the leadership in a short duration. I stabilised the service delivery of this Development program in 3 months Show less

Bloomington, Il

• Looking at my success as a Delivery Lead, trust based relationship with the client and my hunger for growth, Accenture leadership put me across as the overall Application Delivery lead for Auto, Fire, Bank, GFS and Digital area. • I sold/deliver Transformation consulting programs (by working with Business) and picked up the Technology Application Development work by co-ordinating with the clients systems Leadership. Key transformation development programs sold/deliver by me were -… Show more • Looking at my success as a Delivery Lead, trust based relationship with the client and my hunger for growth, Accenture leadership put me across as the overall Application Delivery lead for Auto, Fire, Bank, GFS and Digital area. • I sold/deliver Transformation consulting programs (by working with Business) and picked up the Technology Application Development work by co-ordinating with the clients systems Leadership. Key transformation development programs sold/deliver by me were - Integrated Loans, Smart Credit, Claims redesign work, Road side assistance and PL1 to JRF Conversion (Roadside was consulting, rest all were application development)• Initiated WAS 8.5 migration program (Application Development) for my portfolio and post successful completion created a WAS 8.5 Migration Factory for the client (was leveraged by other portfolios).• Successfully & proactively Implemented the multispeed delivery model to deliver fast pact agile projects (eg mobile application etc) or hybrid model or complete waterfall model to suit business needs. • Complete ownership for project milestones (Deliverables/timelines), budget and SLA; consistently returned contingency back to organisation (on a quarterly basis).• Coached multiple team members, counselee’s and worked as a Talent Lead for entire Bloomington Location.• With exceptional on-time/within budget delivery and my ability to sell (while deliver), i successfully increased my portfolio by 203%, which has resulted into a monthly income increase from $900 k/month to $2.5 m/Month. Show less

Bloomington/Normal, Illinois Area

• I was moved to this client for ensuring successfully delivery of two large/very critical Application Development programs within Product Solutions area. I partnered with Business to define the overall strategy for these programs and worked with Systems for Application Development/ Implementation of the same• Successfully established Governance and Operating Model which includes issue management, change control, risk management, quality assurance as well as financial performance… Show more • I was moved to this client for ensuring successfully delivery of two large/very critical Application Development programs within Product Solutions area. I partnered with Business to define the overall strategy for these programs and worked with Systems for Application Development/ Implementation of the same• Successfully established Governance and Operating Model which includes issue management, change control, risk management, quality assurance as well as financial performance management• Spearhead single integrated automation framework across the portfolio which was utilised by the 2nd program to implement DevOps • Consistently leveraged best practices (Pyramid refresh, on/off changes) to ensure high profitability of my portfolio • Managed both these programs with minimum to zero guidance from senior leadership• Both releases were successfully delivered which allowed building trust based relationship with the client. Show less

Jersey, Nj

• Accenture signed a 5 year Mega Outsourcing deals with one of the top Pharma Company. • Looking at my performance, I was promoted to a Senior Manager and given a role to first setup an offshore TCOE for SV&T and then became the overall Delivery lead by moving onshore.• Successfully setup/ramp up the 300-member Offshore TCOE (including process and tools) and then moved onshore to continue the delivery for entire SV&T area.

Mumbai Area, India

• Worked as an Offshore TCOE Delivery lead for a large Insurance Account, wherein I was brought in to establish a TCOE with minimum cost to serve and at least 35% Margin.• Successfully established Testing Centre of Excellence with optimum utilization of People, Process and Tools.• Increased client confidence with high quality deliverables, on time delivery and ownership-Quickly ramp up the team to 67 team members (by Feb 2010) and then gradual ramp up to 157 members• Maintained the… Show more • Worked as an Offshore TCOE Delivery lead for a large Insurance Account, wherein I was brought in to establish a TCOE with minimum cost to serve and at least 35% Margin.• Successfully established Testing Centre of Excellence with optimum utilization of People, Process and Tools.• Increased client confidence with high quality deliverables, on time delivery and ownership-Quickly ramp up the team to 67 team members (by Feb 2010) and then gradual ramp up to 157 members• Maintained the cost to serve to minimum and maintain a margin of at least 40%• Implemented Hexawise to improve test coverage, reduced test design time significantly (~50%), increased defect found during system testing by 15% and reduced post-delivery (UAT) defects to a mere 1.5% (from 17.5%) Show less

Mumbai Area, India

• Worked as an Incident Manager for entire account with my main key responsibility to “stabilize Incident management team (IMT)”, “Increased client confidence & reduce the number of escalation”, “Reduce the resolution turnaround time” & “Bring back Response & resolution SLA within the SLA”• I established proper process (who to be on call, which team members to call for which problem, prioritization with customer consent, problem management, shift management, expectations management) and… Show more • Worked as an Incident Manager for entire account with my main key responsibility to “stabilize Incident management team (IMT)”, “Increased client confidence & reduce the number of escalation”, “Reduce the resolution turnaround time” & “Bring back Response & resolution SLA within the SLA”• I established proper process (who to be on call, which team members to call for which problem, prioritization with customer consent, problem management, shift management, expectations management) and stabilize the entire IMT (when I left we were hitting 100% of resolution and response SLA with customer satisfaction as 5 out of 5) Show less

Mumbai Area, India

• Worked as Accenture test lead for telephony area and managed the entire portfolio w.r.t schedule, budget, risk, dependencies and change control. • Managed 3rd Party engagements & costs and ensured they are also as per contract.

Manchester, United Kingdom

• The existing GADS Delivery Lead was going on a long vacation and I was called onshore to lead the Cash Management Application Development Programme (worth more than GBP 3.5M) towards success. CMP was an Analytical program which predicts the cash the bank needs to maintain in their ATM (and does a reconciliation at the EOD) to avoid a scenario where ATM runs out of cash.• The team was spread across UK, Manila and India with my direct reporting to the client Technology VP.• I gained the… Show more • The existing GADS Delivery Lead was going on a long vacation and I was called onshore to lead the Cash Management Application Development Programme (worth more than GBP 3.5M) towards success. CMP was an Analytical program which predicts the cash the bank needs to maintain in their ATM (and does a reconciliation at the EOD) to avoid a scenario where ATM runs out of cash.• The team was spread across UK, Manila and India with my direct reporting to the client Technology VP.• I gained the knowledge of this programme in a short duration, establish relationship with all stakeholders and successfully delivered this Application Development program in Jun 2008. Due to my relationship, I was also able to Sell additional work worth GBP 0.5 M Show less

Mumbai Area, India

• With the success in my TSL and Project Manager roles, I was promoted to a Manager and given additional responsibility of PMO, ITG development & Capacity Planning for the entire engagement.• Responsible for review the Bids, demand and resource supply management, infrastructure supply management.• Handled escalations, and ensured compliance to IDC\'s initiatives - PCMM, Quality etc.• IDC Senior Management Reporting - EBS- Identify area level risks and plan the contingency and… Show more • With the success in my TSL and Project Manager roles, I was promoted to a Manager and given additional responsibility of PMO, ITG development & Capacity Planning for the entire engagement.• Responsible for review the Bids, demand and resource supply management, infrastructure supply management.• Handled escalations, and ensured compliance to IDC\'s initiatives - PCMM, Quality etc.• IDC Senior Management Reporting - EBS- Identify area level risks and plan the contingency and mitigation Show less

Mumbai Area, India

• Looking at the client relationships which I had developed and my project management abilities, Accenture Leadership and Client wanted me to run some short but critical projects as a project manager. • I worked independently to manage these programs, its respective stakeholders and their priorities.• I successfully delivered (on time and within budget) 4 critical Application Development projects with the teams spread across UK, Manila and India. • My success story helped in… Show more • Looking at the client relationships which I had developed and my project management abilities, Accenture Leadership and Client wanted me to run some short but critical projects as a project manager. • I worked independently to manage these programs, its respective stakeholders and their priorities.• I successfully delivered (on time and within budget) 4 critical Application Development projects with the teams spread across UK, Manila and India. • My success story helped in increasing the client confidence and bringing in more PM roles for Accenture. Show less

Mumbai Area, India

• SIP was a 6-year outsourcing arrangement under which Accenture provided application development and maintenance services to one of the major banking institution in UK. The deal was a major success for Accenture due to the presence of other competitors like incumbent IBM. Looking at my prior performance, I was promoted to AM and was specifically brought on as a Testing Services Lead for this engagement to gain the confidence of client by delivering high quality product from offshore. • I… Show more • SIP was a 6-year outsourcing arrangement under which Accenture provided application development and maintenance services to one of the major banking institution in UK. The deal was a major success for Accenture due to the presence of other competitors like incumbent IBM. Looking at my prior performance, I was promoted to AM and was specifically brought on as a Testing Services Lead for this engagement to gain the confidence of client by delivering high quality product from offshore. • I mobilised the teams, established the process, tools and created this as an COE. All the major program has zero post-delivery defects which helped gaining the client confidence immensely Show less

Manchester, Uk / Mumbai Area, India

• I was onsite for seven months to complete the knowledge transfer for LRP project, which was successfully completed. After LRP project I understood the requirements for Galahad Zeus and returned to offshore to complete the Development work. Galahad programme replaces existing client credit lending applications\support tools for business banking credit lending teams with a new credit application system called Zeus. Zeus project was successfully Delivered from offshore with zero post-delivery… Show more • I was onsite for seven months to complete the knowledge transfer for LRP project, which was successfully completed. After LRP project I understood the requirements for Galahad Zeus and returned to offshore to complete the Development work. Galahad programme replaces existing client credit lending applications\support tools for business banking credit lending teams with a new credit application system called Zeus. Zeus project was successfully Delivered from offshore with zero post-delivery defects. Show less

Bangalore, India

• I was onsite to complete the knowledge transfer of two fraud related applications. After successful KT, I moved offshore, transferred the knowledge to my team and supported these applications from offshore.• Looking at my high performance, in addition to my Application Development Team responsibility, I was given the responsibility of managing delivery of a testing team, which was done successfully.

Mumbai Area, India

• Joined GE unit of PATNI as a team leader and was soon promoted as a Project leader. • Along with coding, I prepared the proposal, estimation and the costing for the same. Post Contract Review, I was handling the Team formation, preparation of PP, QP and CMP, team familiarization, start audit.

Mumbai Area, India

• Joined Patni and was associated with Hitachi group as a Team Leader. • Involved in functional specification, design specification, coding of master screen as well as the reports in word.

Mumbai Area, India

• Designed the replication system as well as develop the module for replication of Oracle Database and sql server. • Coded the client server as well as the initial web based version of the replication software

Mumbai Area, India

• Started my professional career with Tradewings as a Junior Software engineer and gradually moved up to a Designer level.• Developed the module for data extraction of the calls made by a particular customer, from a plain text file, and generating the bills at the end of the month.• Developed the module for data entry of the Railway stations and the fair master, as well as the module to display the trains available on a particular route.• Developed the module for scanning, saving… Show more • Started my professional career with Tradewings as a Junior Software engineer and gradually moved up to a Designer level.• Developed the module for data extraction of the calls made by a particular customer, from a plain text file, and generating the bills at the end of the month.• Developed the module for data entry of the Railway stations and the fair master, as well as the module to display the trains available on a particular route.• Developed the module for scanning, saving the contents to respective tables and annotations of the documents.• Started getting involved in designing of systems and generating code for the modules involved. • Designed the system and managed the day to day activities of the team. Show less

Bachelor Of Engineering - Be, Electronics

High School, Science

Junior High/Intermediate/Middle School Education And Teaching