Analyzing data from different departments to redefine business strategies, study potential opportunities for investment and optimize department's performances in order to achieve production, financial, human resource and marketing goals.Responsibilities: Run Enterprise Architecture Project Conduct feasibility studies for potential business growth plans Manage ERP automation software and CRM platform Lead strategic planning and budgeting committees Develop and evaluate key performance indicators (KPI's)  Analyze Sales Pipeline Monitor and consult with different departments within the organization to increase productivity and achieve goals

Supervising factory workers and ensuring that factory daily operations are aligned with policies and procedures in order to achieve the highest measures in quality, efficiency, safety and productivity.Responsibilities:  Direct and coordinate daily operations of the fabrication plant Oversee all levels of staff activity and performance Develop processes to increase productivity and enhance performance Ensure company policies and procedures are followed at all times Screen, interview and hire human resources Monitor, repair and replace plant equipment and ensure that they are in good working order Supervise shipment and installation of the final products Determine KPIs and measure them on a regular basis for all departments of the organization  Work on business development plans of the company

AVANDAD is the largest fabricator and installer of countertops in Iran. In over 10 years only, it has established itself as a prestigious company which aims for accuracy and quality in the manufacturing of its products as well as very thoughtful customer care. Working with well-known companies like Cosentino and being the exclusive representative of Antolini in Iran, the company expanded its expertise beyond the realm of countertops to delve into the sphere of the design and fabrication of interior structures.As the Business Operations Manager, I am concerned with designing and controlling the production process and redesigning business operations conducted in the factory and the office.Responsibilities:• Ensure that business operations are efficient in terms of using as few resources as needed and effective in terms of meeting customer requirements• Guide and help various departments within the company coordinate to meet the end goal• Create company procedures and policies to help the staff operate efficiently• Conduct productivity analysis and cost control• Study the plant layout to improve manufacturing and production systems• Manage strategic relationships and alliances with third-party companies including suppliers• Direct company’s development projects

Responsible for planning, organizing and facilitating the development of the product roadmap • Scheduled and executed product updates and rollouts • Managed Quality Assurance and User Acceptance testing for all external and internal releases• Triaged all incoming bug reports and product enhancement requests• Worked with User Experience and User Interface teams to define market requirements and product concepts for current and future products • Developed partner on-boarding process and partner relationship management strategies• Managed different projects throughout their complete lifecycle such as Atlas and Desktop Sync tools

Responsible for designing and performing systematic test cases and test scenarios for HyperOffice products• Modified ticketing escalation system between Support department and Professional Services department • Modified roll-out process by identifying its phases and creating a task and material flow diagram • Delivered training for users/administrators on HyperOffice platform and consulting sessions on collaboration strategies for implementing HyperOffice

Interned full-time as a project performance analyst in the project management office

Worked as a project analyst in marketing and manufacturing departments

Interned as Project Analyst in project control office - Milad Tower, Tehran