Ashlea Macdonald Email & Phone Number

Bowmanville, On, Ca

Ajax

Ontario, Canada

Brampton, Ontario

My 7+ year career at United Services Group included successive progression through various roles including QA Inspector, Sr. QA Inspector, Day Services Area Manager. These roles allowed me to develop a broad business understanding and positioned me for success as I assumed the National Day Services Manager position in 2013.In this role, I reported to the National Services Director and managed 50+ resources, comprised of subcontractors and an onsite coordinator.My mandate was to oversee the effective execution of cleaning services within the Atlantic region, while managing the performance of the subcontractors. My priorities included the successful execution of the cleaning schedule and team leadership activities including recruiting, onboarding new staff, scheduling resources to optimize business operations and facilitating training.Promoting a strong service and safety culture allowed me to drive the results of my team to positively impact the customer experience and business results. I also coordinated work deliverables with cross-functional teams, including HR, Accounting and Operations, to successfully manage the execution of a common deliverable.

Oshawa, Ontario And Port Perry, Ontario

As the Store Manager, my primary mandate was the successful management of two distinct store locations (Oshawa & Port Perry). I reported directly to the Store Owner.My priorities included the effective management of store staff and scheduling at both locations. My tasks included a balance of both managerial and HR activities, including recruiting, training, work delegation and coaching. I also executed retail management activities including purchasing goods, balancing budgets and merchandising. I maintained and managed the budget through effective business decisions including staff scheduling.A key aspect of my role was to impact business growth and development. I attended local 'BIA' networking events to improve the awareness of our store while seeking new clientele and opportunities.

As the Assistant Store Manager at this fashion retail store, I oversaw the work of a team of Sales Associates. My mandate was to maintain a service and sales focused culture. I also maintained open communication with Regional Managers and Head Office representatives.My day-to-day duties included:✓ Establishing weekly schedules and setting work deliverables ✓ Motivating staff to meet service and sales targets ✓ Executing promotion preparation, seasonal inventory control and shipping and receiving functions✓ Coordinating merchandising activities with Sales Associates

Business Administration And Marketing

☛ Completed courses in Marketing Administration, e-Commerce, Advertising, Market Research & Direct Marketing. ☛ Completed Field placements.

Pursued Bachelor Of Fine Arts, Fine And Studio Arts

Completed first-year courses in Art History, Colour theory, Design, drawing and sculpture