Front Office Lead
Current- Manage a team of up to 10 front office staff member- Plan and run monthly staff meetings- Identify, build, and improve office processes to increase productivity andefficiency- Exhibit exceptional customer service while succeeding in conflict resolution withpatients and staff- Responsible for maintaining the office schedule and overall office production forefficiency, productivity, and profitability- Presenting and explaining treatment plans/financial coverage to the patients- Managing employee time sheets and PTO- Plan and organize multiple office social events a year for 50+ employees andguests to encourage a positive culture within the office