Ashlee Elder Email & Phone Number

• Led sales meetings with team members to establish sales and customer retention goals.
• Dealt with customer complaints to assure customer satisfaction.
• Hired, motivated, counseled, and monitored the performance of the sales team and supporting staff.

• Greeted customers and completed the 10 steps process to assure a sale.
• Established rapport with customers and maintained contact through email and by phone to encourage customer retention.
• Provided outstanding customer service while sharing product knowledge and recommendations of inventory.

• Developed and facilitated training programs for customer service, money handling, and product inventory and ordering procedures.
• Successfully led a team of 30+ employees.
• Established relationships with customers, food/beverage vendors, banks, and potential business partnerships.
• Developed our business plan by surveying the demand of our consumers, evaluating competitors, and designing all aspects of the customers' experience.
• Maintained customer satisfaction while successfully reaching quarterly sales goals.
• Responsible for overseeing all of the restaurant's daily operations.

• Coordinate and monitor events logistics and ensure deadlines are met.
• Negotiated contracts with potential clients to meet quality and brand expectations.
• Proposed new ideas to improve the event planning and implementation process
• Prepared weekly progress and financial reports to management team.

B.S, Sociology And Business

Training Course

Training Course