Practice Manager
West End Ob/Gyn, University Medical Consultants & West End Internal Medicine P.
PRACTICE MANAGER | BJC MEDICAL GROUP ST LOUIS MO | 2010 - 2015· Managed all aspects of multi-physician medical practice and office logistics from physician-employee-patient scheduling, employee hiring, firing and performance appraisals, supply purchasing for front desk and medical supplies, assisted marketing team, timecard approvals, and coding of all invoices. · Acted as a liaison between the physician, employee, and patient in a clinical setting and business setting. · Responsible for renewing and maintaining records for physician's federal and state licensures. (e.g., DEA, Missouri controlled substance, state medical license, and dues) Ensured state and corporate regulatory policies and procedures into daily office practices, informing and training staff members. (e.g., HIPAA, Red Flag Rule, OSHA, CLIA) · Optimized patient/physician /employee scheduling and time to best increase profits and accounts receivables. Recognized the value of utilizing specialized treatments to increase revenue and high standard of patient care. · Managed Daily Close to include overseeing patient demographics, charges, and patient payments. Balanced daily close by generating end of day reports against employee batches. Supervised medical staff of 13 employees. Conducted employee staff meetings and performance evaluations in effort to increase productivity. · Pilot practice for centralization of services including implementing centralized scheduling centralized billing and referral/authorizations. Optimization of office workflow project.