Ashlee Graves work email
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Ashlee Graves personal email
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Experienced Consultant with a demonstrated history of working in multiple industries. Skilled in Project Management, Data Management Analyst and Implementation. Strong professional with a Bachelor of Science in Business Administration (BSBA) focused in Marketing from Xavier University.
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Senior Data Management AnalystWells Fargo Feb 2023 - PresentSan Francisco, California, Us
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Data Management ConsultantWells Fargo Oct 2021 - Feb 2023San Francisco, California, Us
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Implementation ConsultantWells Fargo Jun 2017 - Oct 2021San Francisco, California, Us
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Data Integrity ConsultantWells Fargo Apr 2014 - Jun 2017San Francisco, California, Us
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Women'S Basketball Marketing InternXavier University Oct 2013 - Mar 2014Cincinnati, Oh, Us -
Project Manager, Customer ServiceMacy'S Credit And Customer Service Feb 2012 - Mar 2014- Overseen Macy's American Express and Macy's store card reissues annually (in total over 10 million card and around 3 million cards per reissue)- Managed the project life cycle of various marketing programs for Macy's cardholders; assist in approving customer material, subject matter expert for phone agent training material creation, supervises implementation of projects- Handled system/process enhancements; collaborates with IT and specific PM teams to implement projects for scheduled releases, including planning, testing, postmortem cleanups - Served as department hiring manager; creates all department requisitions and conducts interviews
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Operations ManagerMacy'S Credit And Customer Service Jun 2010 - Feb 2012- Managed team of over 20 frontline live chat agents- Conducted bi-monthly coaching sessions; discussed career development, audit feedback-Brainstorm innovative ideas for customer service live chat, process improvements and new productivity enhancements for agents- Served as hiring manager for department; created all requisitions and conducted interviews
Ashlee Graves Skills
Ashlee Graves Education Details
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Xavier UniversityMarketing
Frequently Asked Questions about Ashlee Graves
What company does Ashlee Graves work for?
Ashlee Graves works for Wells Fargo
What is Ashlee Graves's role at the current company?
Ashlee Graves's current role is Senior Data Management Analyst at Wells Fargo.
What is Ashlee Graves's email address?
Ashlee Graves's email address is as****@****hoo.com
What schools did Ashlee Graves attend?
Ashlee Graves attended Xavier University.
What skills is Ashlee Graves known for?
Ashlee Graves has skills like Customer Service, Marketing, Project Management, Strategic Planning, Operations Management, Time Management, Process Improvement, Customer Satisfaction, Customer Experience, Employee Training, Training, Team Building.
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