Ashlee Hall Email & Phone Number

Kennesaw, Georgia, United States

- Achieve sales targets through a combination of personal and employee sales - Conduct regular coaching and development sessions- Recognize and respond to performance issues, with honest and direct communication, enforcing disciplinary guidelines - Direct supervision and scheduling of store employees - Oversee day to day operations - Ensure the accuracy and completion of all store transactions through daily reviews - Monitor cash in/ out and review/ resolve discrepancies - Maintain inventory through daily counts

Norcross, Ga

• Hire, train, schedule and discipline the front desk department of 10-15 employees• Train all new-coming sales employees on operating system Storis • Resolve customer complaints and concerns • Update store policies and procedures • Oversee daily bookkeeping for main showroom and outlet store. • Point of contact for finance companies and third party supply vendors • Manage and balance petty cash annual budget ($85,000) • Create and maintain training manuals for front office staff• Oversee completion of new hire personnel and benefits records for all showroom staff (60+ employees)• Maintain and conduct weekly inventory for all office supplies.• August 2015 Employee of the MonthSales Analyst• Assisted with training new front desk employees• Created and maintained loyalty program for current and future customers • Handle and resolve customer complaints and issues• Responsible for recovering non-buying customers• Aid customers with buying decisionsFront Desk Associate• Bookkeeping, managed financial accounts• Guided customers through the financing process • Arranged service for customers filing furniture damage claims• Check out customers and arrange delivery• Handle customer issues/complaints

Atlanta, Ga

•Created weekly schedule for employees to maximize efficiency • Greeted customers upon store entry• Processed customer payments• Scheduled deliveries• Maintained contact with customers and perform follow-ups• Offered advice to customers and influenced furniture buying decisions

Tucker, Ga

• Assisted tax professionals with daily administrative tasks• Matched clients to best suited tax professional• Scheduled appointments for first time and returning clients• Answered phones and addressed client inquiries

Atlanta, Ga

• Managed caseload of 250-300 probationers• Prepared petitions and warrants; official court documents• Scheduled and attended court hearings for modification and revocation of probation sentence• Arranged and attended court hearings for modification of probation sentence• Monitored probationers monthly, bi-weekly and weekly for compliance

Athens, Georgia

• Assisted with multiple Rural Development programs (State Director, Multi-FamilyHousing, Single-Family Housing)• Responsible for organizing, filing, and maintaining sensitive and confidential data• Data entry, posted payments involving borrowers/recipients of loans • Managed contact directories • Answered phones/ assisted patrons with questions

Athens, Ga

• Filed personal documents and maintained confidentiality • Responsible for acquiring/recruiting game day staff members • Distributed meal tickets to staff members • Customer service representative for UGA athletic events