Ashlee Mrnustik Email & Phone Number

Addison, Texas, United States

United States

• Provided strategic guidance to healthcare clients in Texas and Georgia, with a focus on optimizing process operations and enhancing engagement. • Spearheaded the strategic initiatives that resulted in recouping 25% of the clinic’s start-up costs within the first 4 months by driving patient acquisition strategies, improving operational efficiency, and optimizing service offerings for clinic in Georgia. • Expertly utilized EHR systems to enhance patient engagement, elevate the quality of care, and achieve superior clinical outcomes.• Oversaw the implementation and customization of the Electronic Health Record (EHR) system to streamline clinical workflows and enhance patient data management, ensuring alignment with the clinic's operational goals.• Directed the development and integration of practice alerts tied to patient symptoms and diagnoses, establishing screening measures tailored to individual patient data to support informed clinical decision-making and improve care outcomes.• Led the initiative to streamline documentation processes, ensuring that patient responses, medical and social histories, and consent forms were seamlessly integrated into appointment-specific templates, driving consistency and accuracy across all clinical documentation.• Provided strategic leadership in enhancing clinical documentation standards by leveraging advanced EHR macros and templates, while orchestrating comprehensive education and training programs across clinical and operational departments to reduce insurance claim denials.• Authored policies and procedures for three clinics specializing in mental healthcare, primary care, and wellness services. • Expertly utilized technology to enhance productivity and communication across diverse teams. • Demonstrated aptitude for quickly understanding state and federal regulations while providing consulting services across various jurisdictions.

• Supervised front desk teams and operations across three locations, ensuring patient satisfaction and compliance.• Developed onboarding programs, internship initiatives, and collaborated with EHR developers for workflow optimization.• Led staff meetings, reviewed KPIs, and contributed to practice expansion for revenue growth.

Dallas/Fort Worth Area

In my role as an Administrative Assistant at Prime Healthcare in the Dallas/Fort Worth Area, I managed daily operations for multiple specialty offices and clinics, supporting a high volume of patients. I implemented strategies to improve clinical practices, increase patient care standards, and enhance operational procedures. By effectively communicating with staff, physicians, and patients, I was able to identify unnecessary expenditures, reduce overhead costs, and save the practice $17,000.

Dallas/Fort Worth Area

In my role as a Front Desk Receptionist at Prime Healthcare in the Dallas/Fort Worth Area, I effectively managed patient scheduling, billing inquiries, and insurance verifications. I collaborated with physicians to ensure smooth appointment processes and room setups, enhancing the overall patient experience.