- Carrier and customer development and partnership coordinator- Using LoadLink for buying and selling load- Conversing with customers regarding new business opportunities, rates and services- Keeping up with new information regarding changes with Customers or carriers- Ensuring driver check in accounts for all drivers and trailers on schedule- Arranging customer pick and delivery appointments- Managing customer and carrier profiles - Observing industry trends and promoting business growth and development- Generating new business for the company by meeting the clients.- Maintaining relationship with the existing customers.- Attending meetings with potential and existing clients and carriers for partnership acquisitions- Creating and assisting Business Development and Process improvments- Sales and contract negotiations.- Acquiring line-haul carriers and negotiating quoted rates for service.- Creating and working on LTL loads and projects with customers and partnered carriers- Completing new carrier documentation- Coordinating and dispatching FTL, LTL and Container load orders with line haul and intermodal carriers - Compiling spot quotes for customers.- Developing business strategies for cross border clients moving freight in/outbound in/out of the US.- Building relationships with existing clientele- customer service department assistance - Company training for new and new programs for employees, completed both in person and remotely- creation and intergration of new brokerage processes to department including customer and carrier contracts and notifications

- Carrier and customer development and partnership coordinator- Using LoadLink for buying and selling loads- Managing communications between dispatchers @ Speedx terminals- Conversing with customers regarding new business opportunities and services- Keeping up with new information regarding changes with Customers or carriers- Ensuring driver check in accounts for all drivers and trailers on schedule- Coordinating inbound and outbound cross docking of freight.- Arranging customer pick and delivery appointments- Managing customer and carrier profiles - Observing industry trends and promoting business growth and development- Generating new business for the company by meeting the clients.- Maintaining relationship with the existing customers.- Attending meetings with potential and existing clients and carriers for partnership acquisitions- Creating and assisting Business Development and Process improvments- Sales and contract negotiations.- Acquiring line-haul carriers and negotiating quoted rates for service.- Creating and working on LTL loads and projects with customers and partnered carriers- Completing new carrier documentation- Coordinating and dispatching FTL, LTL and Container load orders with line haul and intermodal carriers - Compiling spot quotes for customers.- Developing business strategies for cross border clients moving freight in/outbound in/out of the US.- Building relationships with existing clientele

- Handling Customer Relations calls and ensuring customer satisfaction- Conversing with customers regarding Business opportunities- Updating Customers database- Keeping up with new information regarding Customers- Completing any administrative work assigned by Manager- Professionally and positively managing Customer database- Observing industry trends and promoting business growth and development- Generating new business for the company by meeting the clients.- Maintaining relationship with the existing customers.- Attending meetings with potential and existing clients- Creating and assisting Business Development- Sales and contract negotiations.- Acquiring line-haul carriers and negotiating quoted rates for service.- Completing new carrier documentation- Placing FTL and Container load orders with line haul and intermodal carriers - Compiling Costing & Pricing for customers.- Developing business strategies for cross border clients moving freight in/outbound in/out of the US.- Building relationships with new and consistant clientele

-Coordinating and building all western deliveries, outbound full loads and LTL shipments.- Working with carriers and delivery agents to ensure delivery deadlines are met- Working with agents and carriers to acknowlede, access, resolve any delivery issues and/or delays- Forecasting load projections for Western Canada and Northern Ontario deliveries- Configuring load arrangements with carriers and receiving delivery agents- Working alongside dock staff to ensure trailers are loaded and completed on schedule.- Tracing and investigating all western OS&D's - Managing all Western freight returns, rerouting, and inbound West Inbounds- Creating reports for senior management based on requirements needed-Creating load manifests and driver documentation for carrier pick ups- Tracing and coordinating returns for all equipment to and from delivery agent locations- Coordinate and arrange LTL freight pick up for delivery from location with delivery agents and ensuring all delivery issues are noted.- Ensuring inbound and outbound line haul records and reports are up too date for billing department.- Updating management on daily linehauls - Working with management staff to create strategic plans to enhance service to our customers- Managing inbound and outbound equipment - Maximizing revenue by coordinating the best cost effecitve loads- inspecting freight, and equipment returns for damages.- Updating and reviewing ontime reports by agent carriers and delivery agents.- Maintaining relationships with customers, vendors, carriers and delivery agents.- Coordinating Full load and special freight deliveries (store openings, new customers etc) to ensure customer and vendor expectations - Reviewing interline invoices

Role and Responsibilities: -Providing all clientele with great customer service. -Managing fast-paced environment (high volumes of phone calls and emails) -Providing detailed tracing reports to shippers, consignees and third-party shipping companies. -Managing shipper/customer reports for all orders in ONT and MTL for 5 of the companies biggest accounts-Managing Eastern account for Forzani/FGL Sports shipments into Maritime provinces. -Entering all bills for eastern loads and completing discrepancy reports. -Ensuring loads are manifested and depart terminal for all daily appointment deliveries -Managing all OSD pictures from loading and unloading daily trailers. -Managing all outbound agent carrier manifests; identifying and managing all OSD's noted on outgoing loads. -Completing daily dock on-dock reports for all freight scanned and managing OSD's -Working on dock "All-Short listings" for missing freight. -Adding all correspondence for delivery orders into PRO-TRACE -Noting all OSD's and invoice collection information when drivers call. -Obtaining approvals for tailgate services, redelivery charges, storage charges and dispositions from shipping/third-party billing companies. -Managing the email contact list for all agent carriers and speedy clientele. -Assisting other Speedy terminals (London, Windsor, Montreal, Alexandria) with any daily issues -Assisting in customers in arranging freight pick up, tracing and ETA's of drivers.-Training new employees-Creating and managing email contact list for all agent carriers, vendors, and shipping companies.

Receiving dispatched orders for area from Dial a Bottle HQ Call CenterCreating company bill of ladings for delivery signatures upon receiptConfiguring area location in Brampton of order and directing drivers to closest DC for product pick upCompleting confirmation calls for higher volume orders with customers upon dispatchDispatching and directing drivers to delivery locationsCompleted Smart Serve course for allowance of distributionCollecting payments on site for product delivery (cash and portable debit machine)Providing pick up service of empty bottles at time of delivery- FREE OF CHARGEAdvertising services in local city via marketing on flyers and networking word of mouth.Following and enforcing Smart serve protocols for distribution of productsManaging and resolving issues in local area with customersCreating relationships with new and old customers

P/T Office Administration Brampton - Managing and organizing all office paperwork - Compiling additional product orders with stores via telephone - Altering account payable information to reflect invoices for company - Organizing driver manifests and driver invoices for next day routes - Assisting stores with any issues related to orders or delivery cycle- Completing OS&D reports and contacting suppliers with product issues. - Entry of all processed claims and completion in computer system - Finalizing load plans and truck loads for daily order entries.

- Confirming individual vendor data using internal systems - Communicating via phone and email providing details about the project to vendors - Creating excel spreadsheets with applicable data - Initializing any changes in rates for product or delivery charges- Entering all data into Oracle system

-Coordinating and manifesting truck loads for shipping using M.S Excel -Scheduling appointment times for deliveries via M.S Outlook -Inspecting Driver logs, Trip sheets, & proof of delivery forms - Office book keeping all incoming paperwork being shipped to head office -Managing and entering company invoices into AS400 -Reporting all OS&D products coming into dock

-Door to door canvassing program for charities like Sick Kids Hospital, Plan Canada, Save the children.-Educating and providing the staff the correct tools to portray the need to our possible donors.-Conducted interviews for future staff -Trained new employees on and off "work field"-Took educational trips to Sick Kids Hospital and foundation-Consistent donor weekly average -Finding, Hiring, Teaching and inspiring all to assist with helping someone else.-Working door to door in residential neighborhoods looking for potential donors.