Ashlee Washington Email and Phone Number

Coordinated care of eligible patients seen in clinic requiring additional medical care as notated by the provider referral.Processed PRC/PBC inquiries and requests for PRC/PBC assistance. Such responses are through telephone, correspondence, and personal visits with customers/patients.Communicated with outside providers regarding referrals for Patients.Maintained a positive working relationship and supported the overall team effort of Perkins Family Clinic.Documented Patients… Show more Coordinated care of eligible patients seen in clinic requiring additional medical care as notated by the provider referral.Processed PRC/PBC inquiries and requests for PRC/PBC assistance. Such responses are through telephone, correspondence, and personal visits with customers/patients.Communicated with outside providers regarding referrals for Patients.Maintained a positive working relationship and supported the overall team effort of Perkins Family Clinic.Documented Patients chartsProcessed provider driven referrals to Specialists outside our office and other IHS facilities.Assisted patients with Medicaid, private insurance and medicare applications if neededEntered client data into the appropriate database; maintain accurate files and organizes data.Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations. Show less

Develop, Coordinate and integrated the operations of the PRC Program in accordance with approved policies.Planned and provided program goals and operation guidelinesMade decisions involving Patient’s individual careVerified claims and Medicare like ratesOverseen processing of PRC obligations and coordinated care with patientsEstablished processes for Patient Benefits and alternative resources to ensure Indian Health Services was the payor of last resort.Overseen the… Show more Develop, Coordinate and integrated the operations of the PRC Program in accordance with approved policies.Planned and provided program goals and operation guidelinesMade decisions involving Patient’s individual careVerified claims and Medicare like ratesOverseen processing of PRC obligations and coordinated care with patientsEstablished processes for Patient Benefits and alternative resources to ensure Indian Health Services was the payor of last resort.Overseen the processing of Medicare and Medicaid applications for patients.Maintained record of denials, approvals and appeals, along with monthly reports.Performed accurate and thorough data entry into Electronic Health Record.Prepared necessary correspondence throughout the year to explain eligibility guidelines to Patients and providers.Submitted financial processing of PRC obligationsMaintained updates, education and training for PRC/PBC to ensure employees are up to all changes within the program. Show less

Sort all invoices and packing slips dailyMatch invoices with packing slipsEnter all invoices into SAP dailyCorrect PO’sPull all invoices that are due to payCheck all payments and make sure they are correct before sending the payment to the vendorAudit files and statements monthly

Complete customer’s daily incoming and outgoing transactionsMaintain and update customers deposit accounts and loan accountsEnsure customers are provided excellent customer service and educate customers on new and upcoming products.Open personal checking accounts, savings accounts, CD’s, and Money Market accountsOpen business accountsWrite consumer auto loans, secured loans and unsecured loans.Maintain a daily cash drawer

Assist in resolving Team Member issues, responsible for motivating Team Members to ensure they are providing quality serviceWork to ensure guest satisfaction and frequently provides recommendations on improving effectiveness of Cage and Main bank operationsMonitors Cage and Main Bank operations to ensure that all rules are followed, that tribal, state, and federal regulations are adhered to and that Team Members provide prompt and courteous service.Evaluates team member’s performance