Ashlee Fiske Email & Phone Number

West Hollywood, California, United States

Hawthorne, California, United States

Hawthorne, California, United States

Greater Los Angeles Area

• Streamlined communications by establishing a VOIP system to direct incoming calls to appropriate personsand connect internal departments
• Processed all financial transactions, deposits, and inquiries, while auditing aging reports and attributingspecific costs to the appropriate projects
• Increased productivity in all departments by ensuring necessary materials were available and inventoryremained sufficiently stocked
• Routinely updated company and executive calendars; created efficient delivery routes and international anddomestic travel itineraries
• Monitored accounts payable and receivable, generating prompt payments to vendors and timely invoicing toclients
• Organized and restructured a chaotic filing system providing increased ease of access to often used files

Glendale, California

• Created and dispatched daily schedules for 25+ technicians, paying close attention to location, technician skill, and service details to ensure proper arrangements
• Confirmed special project details and costs, obtaining authorizations and permits where necessary, andscheduling dates for initiation, completion, and maintenance
• Processed weekly timecards for all technicians and administrative staff, meticulously reviewing andobtaining any necessary corrections
• Verified and compared information on over 200 weekly service reports, assigning expenses to jobs andgenerating invoices
• Processed over two hundred pages of open service calls, cleaning up past invoicing errors and finding lostservice reports
• Handled a massive call volume, as well as daily e-mail correspondence, faxes, creation of purchase ordersand mail sorting

Greater Los Angeles Area

• Adapted to varied and flexible work environments as needed for temporary assignments, employing highlevels of discretion for confidentiality and HIPAA compliance
• Seamlessly switched between Microsoft Office, Google applications and Apple iOS, as well as masteringvarious other proprietary software
• Perfected customer service techniques, mediated issues, de-escalated conflicts and provided outstandingsupport to clients and coworkers
• Served as point of contact for all departments and executives, directing communications as necessary andresponding to general inquiries
• Increased sales through various marketing techniques, excellent product knowledge, upselling, and superbsalesmanship
• Organized extensive amounts of data converting hard copies into digital and updating medical and legalrecords

Bachelor Of Arts - Ba, English Language And Literature/Letters

Associate Of Arts (A.A.), General Studies