Ashlee Harnedy Email & Phone Number

Northport, Al, Us

Boston, Massachusetts, United States

-verify server and network connectivity for networked printers company wide daily-analyze current issues with applications and device that may require further investigation-oversee problem management including identifying high impact issues that need remediation-assist in companywide browser management including Edge and Chrome-identifying tasks that can be improved through automation-creating documentation and knowledge base articles on team owned products

Birmingham, Alabama

Birmingham, Alabama

Provide customer support to include, answering phones, checking in/out appointments, monitoring visitors •Assisting HR with applicants by providing support throughout application process, including security briefings as well as maintaining security of employees and assets at the distribution center. •Ability to handle a large volume of calls while multi-tasking with other duties •Train of all new associates hired by Securitas to work at the Support Center to ensure they fully understand their position and responsibilities at the site•Expert in Microsoft Office (Access, PowerPoint, Excel, Outlook, Word, Visio) as well as multiple database and operating systems

Responsible for keeping up to date on new systems as well as maintaining working knowledge of imagery programs, helping unit determine the necessary equipment to be able to best utilize imagery analyst skills •Maintain equipment and vehicles necessary for field exercises. Also responsible for administrative support of entire company, advisor of all personnel functions •Managed, processed, reviewed, and coordinated administrative tasks pertaining to personnel accountability, strength management, evaluations, awards, promotions, reductions, and legal actions •Used Microsoft Outlook to customize and maintain accounts for leadership by creating and maintaining a company database using Microsoft Access•Use of multiple Operating Systems while conducting Imagery Analysis tasks including Unix, Linux Red Hat, Windows 2003, and Windows 2007

Master'S Degree, Cyber/Computer Forensics And Counterterrorism, 4.0 Gpa

Bachelor Of Science, Information Systems Security

Diploma, Imagery Analysis

Bachelor'S Degree, Legal Studies, General