Ashlee Holm Email & Phone Number

Port Melbourne, Vic, Au

Melbourne, Australia

Achieve company set targets Ensure opportunities are met with company guidelines Coordination of Time and Material tickets Service Call Escalation management Forecast management CRM management Execute account plans Execute and present territory plans to senior management Manage portfolio within set guidelines Provide superior customer service C-Level Engagement Enterprise Customer management Provide insight reports to customers Monthly and… Show more Achieve company set targets Ensure opportunities are met with company guidelines Coordination of Time and Material tickets Service Call Escalation management Forecast management CRM management Execute account plans Execute and present territory plans to senior management Manage portfolio within set guidelines Provide superior customer service C-Level Engagement Enterprise Customer management Provide insight reports to customers Monthly and Quarterly customer base reporting Liase with vendors on customer opportunities Complete Vendor Certification sales training (Cisco) Introduction meetings of senior management to key customers Other ad-hoc duties including SME / Project lead for companywide change of internal systems and organising of interdepartmental collaboration events Show less

Sydney, Australia

Achieve company set targets Forecast management Execute account plans Provide superior customer service Provide insight reports to customers Monthly customer base reporting Liase with vendors CRM Management

Sydney Area, Australia

Government database documentation Create opportunities in sales database and close them out when deal has been approved Manage business development opportunities through to completion Proactively coordinate with Account Executives and other departments Enter sales into additions database Enter prospect information into CRMProcess device audits Process attrition, credit notes, invoice reset requests Minute taking for internal and external meetings as requested… Show more Government database documentation Create opportunities in sales database and close them out when deal has been approved Manage business development opportunities through to completion Proactively coordinate with Account Executives and other departments Enter sales into additions database Enter prospect information into CRMProcess device audits Process attrition, credit notes, invoice reset requests Minute taking for internal and external meetings as requested Creating contracts for new business and existing business Updating customer accounts / device listings Update and process invoices Complete weekly reports for team figures Business development team co-ordination Event planning Manage daily filing and storage of all customer information Account management Show less

St Leonards, Sydney

Processing of action requests (process for ordering IT Equipment) Phone panel patch work Organising the teams calls in the queue Scheduling of Technicians & parts Attend OH&S meetings & report back to the local IS Group Complete all new starter requirements Handling urgent requests for VIP users (Directors/ General Managers etc.) Attending monthly administrative meetings representing the local IS Group Weekly stock check and ordering stock where needed… Show more Processing of action requests (process for ordering IT Equipment) Phone panel patch work Organising the teams calls in the queue Scheduling of Technicians & parts Attend OH&S meetings & report back to the local IS Group Complete all new starter requirements Handling urgent requests for VIP users (Directors/ General Managers etc.) Attending monthly administrative meetings representing the local IS Group Weekly stock check and ordering stock where needed Regional deployment Coordination of new system Upkeep & allocation of asset management Coordination of monthly reports for each operations centre to be sorted into their correct billing groups Updating of spreadsheets / organising deployment weekends Coordination of weekend work / roster for the team Show less

Sydney, Australia

General reception duties; answering switchboard for two offices Executive Assistant & Personal Assistant to 5 Executive Directors Stock take of products and office supplies Meeting coordination for directors as well as other senior staff Organising large company functions International travel arrangements / Visa's for various countries Extensive domestic travel arrangements Organising marketing material Accounts entries AMEX statements for 2 Executive… Show more General reception duties; answering switchboard for two offices Executive Assistant & Personal Assistant to 5 Executive Directors Stock take of products and office supplies Meeting coordination for directors as well as other senior staff Organising large company functions International travel arrangements / Visa's for various countries Extensive domestic travel arrangements Organising marketing material Accounts entries AMEX statements for 2 Executive Directors and 1 Divisional Head Minute taking of meetings Sales and sales assisting Upkeep of phone database entries Organising company newsletter every month Coordination and management of reception procedures Show less

Design Industry (2007)Receptionist Reception Filing General Switchboard Meeting and Greeting of clients Stocktake of office supplies Mailing and collection of the mail ­ daily Banking

Excel Level 1 / Excel Level 2

This was a course to Update and learn new Skills on Excel 2010 - Level 1 & Level 2. Have completed both Courses, and successfully gained.

Year 12, Hsc