Ashlee Kendall
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Ashlee Kendall Email & Phone Number

Director of Customer Experience at Geneoscopy at Geneoscopy
Location: San Diego Metropolitan Area, United States, United States 4 work roles 2 schools
1 work email found @geneoscopy.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email a****@geneoscopy.com
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Current company
Geneoscopy
Role
Director of Customer Experience at Geneoscopy
Location
San Diego Metropolitan Area, United States, United States
Company size
20 employees

Who is Ashlee Kendall? Overview

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Quick answer

Ashlee Kendall is listed as Director of Customer Experience at Geneoscopy at Geneoscopy, a company with 20 employees, based in San Diego Metropolitan Area, United States, United States. AeroLeads shows a work email signal at geneoscopy.com and a matched LinkedIn profile for Ashlee Kendall.

Ashlee Kendall previously worked as Director, Customer Experience at Geneoscopy and Sr. Manager, Operational Excellence at Biotheranostics, Inc., A Hologic Company. Ashlee Kendall holds Ba, Communication, General from University Of California, San Diego.

Company email context

Email format at Geneoscopy

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{first}.{last}@geneoscopy.com
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Profile bio

About Ashlee Kendall

I've been a Sr. Manager of Client Services in the Biotech/ Healthcare industry for the past 11 years. I have a passion for helping people and I strive to create a positive & productive work environment for my team and colleagues. As an Employee, I love being challenged and learning new things and I truly work best under pressure, in a busy environment that encourages strategic thinking and accountability. As a Leader, I believe that employee morale and satisfaction are at the foundation of a successful company. Happy employees produce satisfied customers.During the past 5 years, I've developed an interest in the Operational aspects of an organization, with an emphasis on using systems and data to create a better customer experience. I love that we have the tools to gather feedback from a customer or community and can use that critical information to improve on a product or service.

Current workplace

Ashlee Kendall's current company

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Geneoscopy
Geneoscopy
Director of Customer Experience at Geneoscopy
st. louis, missouri, united states
Website
geneoscopy.com
Employees
20
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4 roles

Ashlee Kendall work experience

A career timeline built from the work history available for this profile.

Director, Customer Experience

Current
Geneoscopy

St Louis, Missouri, United States

Aug 2024 - Present

Sr. Manager, Client Services And Lab It

Biotheranostics, Inc., A Hologic Company

Greater San Diego Area

  • Lead and mentor a diverse team of Account Managers who oversee Oncology orders within our Global Women’s Health Diagnostic Division
  • Successfully migrated dept from conventional CS environment to Account Manager structure; CSA’s have dedicated Clients/ OAE’s and are responsible for all aspects of their regional business
  • Communicate and collaborate effectively across all levels of the organization (Admins to C-level Execs) to discuss VOC, manage order lifecycle, and cultivate an exceptional customer experience
  • Effective updating of Operational SOPs to support changing business needs (increasing volume, TAT tracking, client touchpoints, etc.); Process and system improvements within my department have resulted in reduced order.
  • Member of Complaint Review Board (CRB); File Incidents and Complaints, perform root cause analysis, identify Corrective/ Preventative action(s), hold person/ team accountable to closure
  • Develop strategic communications and identify recipients for targeted messages
Oct 2015 - Oct 2023

Sr. Manager, Client Services

Pathway Genomics Corporation

Greater San Diego Area

  • Managed Client Services, International Relations and Fulfillment Teams
  • Handled escalated inquiries regarding Lab issues/ delays, patient results, and collection devices
  • Worked on Implementation team handling migration of CRM from Salesforce to Sage
  • Wrote script and filmed ‘Specimen Collection & Handling’ training video for clients
  • Attended daily scrum meetings as customer advocate; briefed Engineering team on client/ CRM requests and ensured Jira tickets were resolved urgently
Jun 2011 - Oct 2015
Team & coworkers

Colleagues at Geneoscopy

Other employees you can reach at geneoscopy.com. View company contacts for 20 employees →

TF Tom Fitzgerald Tom Fitzgerald Colleague at GeneoscopyMaryville, Illinois, United States, United States View → KK Kimberly Kruse Kimberly Kruse Colleague at GeneoscopySt Louis, Missouri, United States, United States View → AB Amber Balcom Amber Balcom Colleague at GeneoscopyFlorissant, Missouri, United States, United States View → AJ Aja Jacobs Aja Jacobs Colleague at GeneoscopySt Louis, Missouri, United States, United States View → JL Jack Land Jack Land Colleague at GeneoscopyGreater St. Louis, United States View → CM Catherine Morrison Catherine Morrison Colleague at GeneoscopyGranite City, Illinois, United States, United States View → RG Ryan Gorman Ryan Gorman Colleague at GeneoscopyGreater Tampa Bay Area, United States View → EW Elizabeth Wurtzler Elizabeth Wurtzler Colleague at GeneoscopySt Louis, Missouri, United States, United States View → GL Gene L. Garcia, Phd Gene L. Garcia, Phd Colleague at GeneoscopyScottsdale, Arizona, United States, United States View → SK Spencer King Spencer King Colleague at GeneoscopySt Louis, Missouri, United States, United States View →
2 education records

Ashlee Kendall education

Ba, Communication, General

University Of California, San Diego

Activities and Societies: Member of the Undergraduate Communication Society, Member of Society 60 (undergrad org dedicated to providing.

FAQ

Frequently asked questions about Ashlee Kendall

Quick answers generated from the profile data available on this page.

What company does Ashlee Kendall work for?

Ashlee Kendall works for Geneoscopy.

What is Ashlee Kendall's role at Geneoscopy?

Ashlee Kendall is listed as Director of Customer Experience at Geneoscopy at Geneoscopy.

What is Ashlee Kendall's email address?

AeroLeads has found 1 work email signal at @geneoscopy.com for Ashlee Kendall at Geneoscopy.

Where is Ashlee Kendall based?

Ashlee Kendall is based in San Diego Metropolitan Area, United States, United States while working with Geneoscopy.

What companies has Ashlee Kendall worked for?

Ashlee Kendall has worked for Geneoscopy, Biotheranostics, Inc., A Hologic Company, and Pathway Genomics Corporation.

Who are Ashlee Kendall's colleagues at Geneoscopy?

Ashlee Kendall's colleagues at Geneoscopy include Tom Fitzgerald, Kimberly Kruse, Amber Balcom, Aja Jacobs, and Jack Land.

How can I contact Ashlee Kendall?

You can use AeroLeads to view verified contact signals for Ashlee Kendall at Geneoscopy, including work email, phone, and LinkedIn data when available.

What schools did Ashlee Kendall attend?

Ashlee Kendall holds Ba, Communication, General from University Of California, San Diego.

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