Ashlee K. Email & Phone Number

Austin, Texas, Us

>Acceleration of Channel Sales within Observability, Database Monitoring, IT Service Management specializations>Global Operationalization & Implementation of SolarWinds Channel Programs>Global RTM Onboarding & Activation to scale across Partner-led and Distributor-led ecosystems>WW Transform Partner Program, WW Sales Play Program, & Governance>Cross-Functional Standardization & Alignment for SolarWinds Channel Programs>Facilitation of clarity and organization, creation of repeatable and measurable processes to streamline and operationalize GTM Strategy across SolarWinds Channel>Cross-functional collaboration to maximize sales productivity >Acceleration of Channel Sales to drive accretive Channel Initiated revenue and margin growth QoQ, YoY within SolarWinds Channel Programs

Austin, Texas, Us

>Acceleration of Sales across Observability, Database Monitoring, IT Service Management>Global RTM Activation to scale across Direct, Partner-led, Distributor-led ecosystems>WW Sales Play Program & Governance>Cross-Functional Standardization & Alignment>Facilitation of clarity and organization, creation of repeatable and measurable processes to streamline and operationalize GTM Strategy>Cross-functional collaboration to focus on removing Non-Sales Activity (NSA), maximizing sales productivity >Acceleration of sales to drive accretive revenue and margin growth QoQ, YoY

Austin, Texas, Us

Palo Alto, Ca, Us

As part of WW Partner & Commercial Organization at VMware, I was responsible for driving at-scale mid-market & small business growth by programmatically activating key commercial routes-to-market. I also led the collaboration across VMware organizations to ensure demand generation efforts aligned with and accelerated our GTM and Commercial hypergrowth strategy.

Palo Alto, Ca, Us

I was a WW Program Manager focused on Sales Acceleration across VMware's Commercial business. I collaborated with all WW BUs, Marketing, Sales, Distributor, and Partner orgs to identify opportunities for Sales Acceleration and then I defined and operationalized process to execute on the opportunity at hand. I concentrated on operationalizing new Route to Market opportunities via our Reseller and Distributor community around Hyper-Converged Infrastructure, Cloud Migration, and Anywhere Workspace as three of VMware's Strategic Priorities. Is your head in the Cloud? It might just be that time!

Palo Alto, Ca, Us

Palo Alto, Ca, Us

I acted as a professional facilitator on a global scale who specialized in reducing both CapEx and OpEx for my own company as well as for our customers and partners, while increasing revenue. I identified, gathered, analyzed, and shared the appropriate strategic insight with our Sales Teams across North America, Latin America, Europe, and Asia-Pacific GEOs to drive net new revenue within their dedicated account sets, developing the most effective GTM approaches alongside our Specialists, and working directly with customers. I reviewed, enhanced, reduced, and created procedures that touch our sales organization to take advantage of every opportunity for simplification, worldwide standardization, and empowerment of our Sales Teams, Partner Orgs, and Customers, removing time consuming ‘Non-Sales Activity.’ I helped develop useful business acumen and solution selling skills across the sales organizations to ensure our Sales Reps are the most trusted and credible advisers in the business, influencing our customers' bottom lines to make a tangible and positive impact for them. Everyone wins when the RIGHT solution is sold to address our customers' needs!#win

Palo Alto, Ca, Us

I identified, gathered, analyzed, and shared strategic insight with our Sales Teams across North America to drive net new revenue within their dedicated account sets, developing the best GTM approaches alongside our Specialists, and working directly with customers. I reviewed procedures that touch our sales organization to identify opportunities for simplification, standardization, and empowerment of both our Sales Teams and our customers, removing time consuming ‘Non-Sales Activity.’ I helped develop business acumen and solution selling skills across the sales organizations to ensure our Sales Reps are the most trusted and credible advisers in the business, influencing our customers' bottom lines to make tangible and positive impacts for them.

Palo Alto, Ca, Us

I provided strategic insight to our Enterprise Select Sales Team (Fortune 1000 accounts) to drive net new revenue within their dedicated account sets, developing the best approaches and working directly with customers. I helped develop business acumen and solution selling skills to ensure our Sales Reps were the most trusted and credible advisors in the business, influencing our customers' bottom lines.

Palo Alto, Ca, Us

Account Manager for the highest priority, select enterprise accounts at VMware (Fortune 1000). My specific focus was to help our customers achieve their business goals, initiatives, and priorities while lowering their overall CapEx and OpEx through the virtualization of the data center based on their custom path to the Software Defined Enterprise.

Round Rock, Texas, Us

I worked with Internal/External Sales Account Teams within the Healthcare segment of Dell to support overall business growth and development online, while maintaining continuous improvement throughout the pursuit of my initiatives. This included streamlining the procurement process between our Healthcare clients and Dell to maximize efficiency and prove return on investment within our partnership while driving accretive revenue and margin through targeted marketing, lead generation, and sales plays.

Round Rock, Texas, Us

Account Management: Oversaw development & management of numerous global accounts. Assisted all levels of sales/marketing/management for value added solutions and services to our clients in the U.S. and globally.Project Risk & Issue Management: Led the definition of project risks and the required mitigation approaches. Monitored project activities for the occurrence of risks and took timely action to mitigate the risk. Advised team members and senior management of actions required or completed. Resolved problems by analyzing issues, discerning the most appropriate course of action, providing tactical direction and, when necessary, reallocating resources.Global Solution Design: Assessed and recommended improvements to business processes and supporting organizational design. Challenged design to facilitate simplification, customer orientation, standardization, and enterprise optimization rather than functional silos.

Blue Bell, Pennsylvania, Us

-Program Planning: Used long term program planning effort, including formulation of overall program vision, program roadmap, implementation strategy, program scope, definition of deliverables & required delivery dates, definition of main project milestones, accumulation of cost/benefit estimates. -Project Control: Led development of effective plans for controlling scope, schedule & cost baseline, monitored project execution to ensure plan was followed. -Project Communication: Reviewed status reports, monitored status, and presented to senior management for review and awareness. -Resolved/escalated project issues. Communicated status of projects with the team, peers, management, and internal/external customers.-Project Risk/Issue Management: Advised team members & senior management of actions required or completed. Resolved problems by analyzing issues, discerning the most appropriate course of action, providing tactical direction &, when necessary, reallocating resources.-Manged these areas across Call Centers in TX, CO, NY, UT, India

Blue Bell, Pennsylvania, Us

• Handled all CRC research requests from Unisys employees, engineers, clients worldwide (~600/day)• Liaison between US and many different countries, globally• Designed and implemented training solutions• Responsible for review over processes to improve employee performance; enhanced customer confidence in call support issues• Created and maintained Quarterly Business Reviews for the Call Centers• Trained and mentored over 400 agents and supervisors on all new and existing policies and procedures• Initial Escalation Contact for Austin Managed Service Center• Tested, implemented, and documented procedures for system outages, SRMS, and Call Track (worldwide)

Blue Bell, Pennsylvania, Us

• Assisted English, Spanish, Portuguese, & Italian speaking clients• Dispatched technical engineers to repair computer hardware/software• Handled extensive customer complaints & achieved positive resolutions• Trained new employees new policies & procedures

Bachelor Of Science (B.S.), Corporate Communication; Business Foundations

Six Sigma Green Belt