Lead Supply Administrator
Current• Provided excellent customer service to ComDoc customers by placing orders, resolving conflicts, researching issues, and providing technical support.• Served as a liaison for interdepartmental issues including credits, rebills, supply cost reports, Customer Center troubleshooting, and account rep requests. • Spearheaded team projects to update records, streamline processes, and create much-needed team resources (i.e. Excel spreadsheets, OneNote, flow charts, color-coded charts, etc.). • Continually developed leadership skills by completing Corporate Supply Manager duties, leading team meetings, presenting to branches, managing direct report, and attending leadership classes. • Created a comprehensive training program including the Supply Solutions Team Handbook, Training Checklist, and multiple online training quizzes.
