Handpicked in August 2017 to join the HR leadership team and fill the newly created position to lead and deliver a variety of special projects for the HR Director of the largest family-owned automotive group serving the San Francisco Bay area (14 dealerships + corporate office). Establish performance metrics and streamline / standardize the onboarding and offboarding processes, procedures, guidelines, worksheets, and templates. Create employee surveys; formalize and document department and organizational policy; restructure pay plan. Designed a brand-new hire orientation program, a full-day class to fuel enthusiasm, speed integration,and accelerate productivity while covering diversity, harassment, and abusive conduct. Boostedorientation compliance from 20% to 100%. Restructured compliance training increasing overall compliance by 60%. Drafted paid time off (PTO) and disciplinary policies and procedures. Produced checklists, user guides, and documented processes for the HR department including payroll,employee transfer, hiring, and maternity leave. Customized a user guide for the compliance software. Created Excel spreadsheets to resolve commission calculations. Developed 3 employee surveys for new hires and terminated employees. Automated survey results andreporting using Excel spreadsheets. Generated monthly reports and snapshots for the leadership team (CEO, CFO, Controller, HR Director). Implemented the infrastructure to transition to hourly pay models.

Promoted to the corporate office in 2014 as HR / Payroll Specialist, to HR / Payroll Analyst in 2015, and to Senior HR / Payroll Analyst in 2017. Performed semi-monthly payroll functions for draw, salaried, and hourly as well as corporate personnel. Supported semi-monthly payroll at up to 15 dealer locations with 450 employees, before taking on high priority projects, most notably a new employee handbook. While working on the handbook, supported 185 employees in 3 locations and led additional administrativeprojects for senior leadership and council. Facilitated new-hire training, conducted onboarding, and setup new employees in payroll system. Verified applicant employment history, background checks, and insurability. Maintained employee records. Set up new employees; removed exiting employees; completed employee transfers and processed terminations. Automated commission calculations. Worked closely with legal to update the employee handbook, policies, reporting processes, anddisciplinary action protocols. Designed new, company-wide HR/Payroll instructions, templates, and checklists for updated pay planinformation and new hire, termination, and transfer notices. Established new social media policy and rewrote cell phone policies. Researched and analyzedplatforms, vendors, plans, risks, and costs before drafting new policy. Oversaw employee benefits programs; assisted in open enrollment and information fairs. Designed custom Excel templates to calculate PTO accruals, salary breakdowns, and commissions. Led the migration of payroll from ADP to Paylocity and migration from KPA Hotlink to the cloud. Led the HR integration of the largest dealer acquisition; created a custom spreadsheet to track theaddition of 1000 new employees.

Assigned stock numbers to all incoming new cars, input pricing information into ADP, and posted expenses in ADP accounting journals as well as prepared invoices, financial reports, and underwriting. Provided frequent assistance to other departments as needed. Started with Del Grande as a part-time receptionist in 2010 and was promoted to full-time Service Coordinator / Cashier at Capitol Subaru in 2011. Established and maintained a robust and easily accessible filing and database systems. Resolved all escalated issues promptly and courteously.