Ashlee Walker Email & Phone Number

Austin, Tx, Us

- Improved client’s current property management operations by implementing our software, consulting, and teaching workflow optimization. - Coached property management companies ranging from 50-2500 doors by optimizing their CRM workflows. - Drove product adoption and created successful client onboarding experiences.- Managed multiple one-on-one consulting projects concurrently with a 90% on-track rate. - Collaborated on special projects with colleagues and met deadlines on time. - Communicated with clients and answers questions via Facebook page to increase engagement and support. - Embraced and embodied company core values (i.e., own the outcome, always be growing, customer obsession, and intentional connection).

- Supported the recruiting coordinator team by performing internal audits and meeting with 13 team members to train and coach on best practices and areas for growth to meet business needs.- Conducted an average of 130 internal audits per week following regulatory, industry and internal quality guidelines.-Partnered directly with the team lead to improve efficiency by reevaluating workflow and providing input to improve processes. - Created training material from scratch that improved teams' audit KPIs.- Completed weekly, monthly, and quarterly business reviews for meetings with the client by collecting and analyzing data points and KPIs within the workstream.

Austin, Texas, United States

-Successfully works along with recruiter's/sourcers to meet Google hiring demands.-Resolves unexpected conflicts and quickly troubleshoots time-sensitive issues for the candidate or interviewer.-Cross-trained in staffing departments for Google (i.e., scheduling, job posting, screening, and sourcing-Earned POP honors 3rd Quarter FY 22 exceeding KPI goals. -Sources for diverse talent in EMEA and US (SWE's, Leadership roles, etc.).-Conducts initial phone screens as necessary-Reviews employment applications, candidate backgrounds, skills, and other qualifications.-Experience working with software engineer related roles with knowledge of coding languages, expertise, and product areas.-Trains and mentors new team members on best practices and collaborates on new ideas and ways to improve operations.-Recognized by the company as shooting star for the quarter based on performance, recommendations from leadership, and peers.-Coordinates with interviewers based on calendar availability.-Referred by manager to be on special projects based on performance after only 1 month.-Manages around 350+ candidates per month and promptly communicates in a professional and friendly manner.-Consistently meets and exceeds audit scores/performance KPI's.

Round Rock, Tx, United States

-Met and exceeded unit/time targets set by the company and managers-Communicated effectively with store leaders to regulate inventory and provide all requested items to customers-Ensured customer satisfaction by quickly taking orders out curbside and building rapport to increase NPS ratings.-Trained new employees on processes and acted as a mentor after training sessions ended.

Austin, Tx, United States

-Analyzed, clarified and resolved policy and account related questions from agents-Navigated efficiently and effectively throughout three computer screens at a time to correctly assist agents over the phone-Approved critical documents and applied payments that allow insurance policies to remain active

Austin, Texas Area

-Fast paced environment with proven ability to manage multiple tasks consecutively-Built rapport and maintained strong customer relationships while providing quality customer service-Handled up to 60 people at a time communicating effectively with teammates to ensure customer satisfaction.

Georgetown, Texas

-Proven ability to build relationships with customers while tailoring to their specific needs and closing sales-Handled large transactions while using precise detail to properly balance credit and cash payments throughout the day-Correctly track and ship out inventory and problem solve any errors that occur for customers to maintain customer satisfaction and retention

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Business Administration And Management, General