Specializing in salesforce development, automations, and implementations. Experienced with business process solutions and designs.

Oversee most technology operations. Manage a full team of developers and specialists to maintain, improve, and bring in technologies. There is a large focus on Salesforce with a tech stack used to support it. My role also includes still working directly inside of Salesforce for custom development and improving processes and automation within our organization and for our clients.

As a Senior Project Manager at Razor IT Solutions I manage projects in the following areas: Salesforce, Websites, Social Media, Inbound Marketing, Digital Advertising, Graphic Design, and Online Reputation. - Collaborate with cross-functional teams to meet project goals within deadlines and budgets by use of JIRA, Skype, and GoTo Meeting- Administrate multiple custom SalesForce orgs for financial firms, insurance firms, and medical laboratories- Design, develop, and implement Inbound Marketing campaigns through multi-channel networks.- Maintain, develop, and execute social media strategy for new and existing clients- Develop eCommerce tools for clients on social media platforms and websites, including back-end development- Create and implement digital marketing plans across various industries- Compose social media, digital advertising, website development, and CRM proposals- Write content for social media, websites, and blogs- Manipulate data for import/export uses and insights- Assess web and social media analytics to gain insights and optimize processes and strategies- Assist with front-end website development

- Provide detail proposals and customer service to commercial and residential clients and close new business- Developed long-term contracts with the City of Victoria, multiple Home Owners Associations, commercial and nonprofit organizations- Responsible for all bookkeeping including, sales tax, income tax, portions of payroll and income & expense reports- Billing of daily and monthly invoices- Successfully marketed and expanded Call Albert Landscaping with 25%-30% growth in revenue from year-to-year- Created and maintains databases for all clients, contracts and jobs- Manages company assets and purchased new equipment to improve efficiency, expand services and grow revenue

- Spot verification of delivery and/or redeliver Victoria Advocate’s free weekly product “Big Wednesday” to non-subscribers within Victoria County- Maintained weekly report of incorrect deliveries to Home Delivery Manager- Single-Copy newspaper recovery inside major single copy sales locations- Aided in single-copy recovery in major retailers and groceries stores

- As the Project Manager, directed the team that gathered and confirmed data on the community businesses for a new digital sales initiative, MarketplaceVictoria.com- Responsible for managing the outbound phone team, including setting productivity quotas and providing daily reports to the client

- Self-driven sales and business development functions, including key account management, client relationship development and order fulfillment- Performed in-services of products to administrative and nursing staff at long-term care facilities- Assessed geriatric clients for needed customized medical products- Maintained sales revenue volume of $500,000 to $750,000 per year- Reassembled and serviced various manual and motorized wheelchairs