In addition to the change management consultant duties outlined below, I directly supervise a team of Change Management Consultants, providing leadership and oversight to ensure successful outcomes of departmental change management efforts. Responsible for project management activities for the change management workstream, including milestone development and RAID log management. I also have additional responsibilities supporting our internal sales team in assisting with closing change management service deals, including prospect relationship building, statement of work and change order development, and project resource forecasting.I assist with overall program development, including design and implementation of new change management offerings. Serving as the lead change management resource on projects, I work with customers to develop an effective change management strategy tailored to their unique organizational culture and business needs utilizing Prosci’s ADKAR, McKinsey 7S, Kotter’s CM theory, and other change management models. By utilizing change impacts, stakeholder analysis, change readiness assessments, and training needs analysis, I tailor the customer’s unique needs to develop a strategy that includes effective communication, engaged sponsorship, readiness, and training, all while focusing on successfully reaching the identified KPIs.

As a Change Management Consultant, I work as a part of the Project Management team and am responsible for ensuring end user adoption of Workday through effective communications, training resources, and stakeholder engagement.-Work with customers to develop an effective change management strategy tailored to their unique business culture utilizing Prosci techniques (ADKAR)-Complete organizational assessments, stakeholder analyses, readiness assessments, change impacts analyses, business process analyses, and training needs analyses-Work with customers to develop measurement tools and strategies to measure end user adoption-Assist customers with developing strategies to address resistance to change-Develop communications strategy and produce communications for various user groups-Work with change champions to educate how to manage change at their organizations, as well as socializing new business processes and product capabilities, guiding them on their role to assist with end user adoption of Workday-Develop training materials: job aids, quick reference guides, eLearning videos, live/virtual training sessionsSpecial Projects:-Created Smartsheet Change Management dashboard and tools-Created customer change management services survey tool

TopBloc is a Workday partner focused on providing quality fixed-time, fixed-rate Workday implementations. As a Managing Testing Consultant, I work as a part of the Project Management team and am responsible for ensuring quality control of projects via managing multiple testing stages throughout the project lifecycle.Main responsibilities include:-Manage a team of testing consultants-Work with medium-enterprise clients to develop a testing strategy and plans to support testing of Workday tenants-Data analytics/manage test metrics, advising on best practices to ensure timely test execution and project success-Utilize Asana, Google suite, Smartsheet, and Velocity for test management and data reporting-Work cross-functionally with multiple departments (including functional consultants, sales team, customer success team, and change management team) to promote the growth of TopBloc’s testing servicesSpecial Projects:-Admin on internal Smartsheet implementation project-Created Testing Services staff onboarding program

Organizational development and change management services specializing in digital transformation for organizations. I focus on the people side of change and recognize the influence your workforce has on adopting and sustaining change in your organization.Services:Organizational DevelopmentLeadership DevelopmentChange ManagementTraining DevelopmentPeople Ops StrategiesBusiness Process OptimizationProjects:-Family Shelter of Greater Lafayette (2024-present): Position/role mapping, Personnel policy improvements, process optimization, training development, change management-Cause Strategy Partners (2022-2023): Process Improvement and Change Management-Champaign County Regional Planning Commission (2021-2022): Continuous Improvement, Organizational Development, Change Management, and Training Development-Team of Mercy (2017-2018): Program Development and Fundraising-Chicago Veterans (2017): Change Management, Strategy Development, Continuous Improvement

Project Manager for Community Needs Assessment project. Responsible for gathering and analyzing data, providing outreach, and writing Community Action Plan.

Program Manager II with direct responsibility managing multiple programs within the Regional Planning Commission (RPC), including the Emergency Shelter for Families, Rapid Rehousing, Coordinated Entry System, Permanent Supportive Housing, the Homeless Prevention Rent Assistance Program, No Limits Case Management program, DCFS Norman Housing, and the Justice Initiative Programs. I directly supervised a team of 12 service providers across multiple programs, including a program supervisor who is over 5 additional staff.My duties include:-Employee management (utilizing Kronos for payroll and benefit management, Frontline Education/AppliTrack for recruitment, and ReviewSnap for personnel performance management)-Community planning and development-Program Planning, development, improvement, and management-Org development, change management, and strategic planning-Budget management-Assessment development, front end IT development, and data analysis-Training development and implementation-Grant research and writingSpecial Projects:-Created the Case Management, Emergency Shelter for Families, and Youth Assessment Center Program Manuals-Troubleshooted data integrity issues within agency’s internal client management software and assisted with implementing front-end improvements to ensure ongoing data integrity for reporting purposes-Program restructure for Justice Initiative Programs-Restructure of Centralized Intake program to community-wide Coordinated Entry systemRPC serves as the area’s Community Action Agency (National Community Action network). I worked to achieve my certification as a Nationally Certified ROMA Implementer (NCRI) and act as the RPC’s ROMA (Results Oriented Management & Accountability) representative. With this certification, my role also includes community, agency, and client needs assessment development, data analysis, strategic planning, and change management, encouraging a continuous focus on program quality and accountability.

I began employment with Eastern Illinois Foodbank, a partner of Feeding America, in October 2018. My general function included overall management of the Partnership Services department, as well as supervision of all Partnership Coordinators. The Partnership Services department acts as the link between the Foodbank and partner agencies-food pantries, soup kitchens, back pack programs, school pantries, and Retailers Against Hunger program. I was responsible for assisting partner agencies with capacity building and development utilizing support and training strategies, as well as strategic grant making for partner agencies. I acted as the Project Manager for the Foodbank’s Service Insights Project, managing the entire project lifecycle (initiation, planning, testing, execution, change management, monitoring/support). This project involved converting all of the Foodbank’s 160+ partner agencies to a cloud-based client database (Link2Feed). Utilizing change management strategies and effective training models, this project resulted in allowing all partners to collect client data to better understand hunger in the communities served (18 counties in eastern Illinois). To help support this project, I wrote and secured a large grant to implement this software across the Foodbank network. I was also the Project Manager for the Nudges (Health & Hunger) Project. This pilot project provided grant funds to partner agencies to assist with implementing strategies to increase healthy options and to encourage pantry patrons to choose more healthy foods in order to reduce health risks among families visiting partner pantries.Special Projects:-Training Development: How Feeding Programs can Provide Trauma-Informed Services-Project Manager for Service Insights: Link2Feed Implementation-Project Manager for Nudges project-Co-planner of 2019 Partnership Conference

I began my work with Mental Health America in March 2017. MHA is a mental health agency with a focus on advocacy, education, and community outreach, with programs that include homeless outreach, permanent supportive housing, youth engagement, and drug and alcohol prevention education in area schools.During my time with MHA, I was responsible for building the development department from the ground up and was presented with many organizational development opportunities. My duties included writing large federal and state grants, donor outreach, public relations, board engagement, communications/marketing, community education and training, planning and implementation of fundraising events, and program development. Utilizing Network for Good’s donor management software, I tracked funding, identified trends, and secured donor prospects, increasing donor engagement by 30%. Within the first nine months of employment, I secured new funding that increased the organization's annual revenue by over 50%. I played an integral role in the agency's program expansion, resulting in hiring of a team of homeless outreach liaisons and the organization's name change to Mental Health America of West Central Indiana, with programs covering the 6-county area.

HR Consultant with primary duties in employee relations and recruitment. I was responsible for providing HR support to Terre Haute and surrounding area employees, managing employee records with HR management software (ADP). I designed, developed, and implemented an employee recognition program for the Terre Haute area, and assisted the entire division with similar efforts. I constructed a monthly HR newsletter for the division-covering Indiana, Illinois, Ohio, Kentucky, West Virginia, Michigan, as well as parts of Missouri, Wisconsin, and Pennsylvania. I led an employee committee and managed the rewards and recognition budget. I was also responsible for the tuition reimbursement program, where I was the point of contact and documentation manager.

-Assist with the management of applicant tracking system (Oracle PeopleSoft)-Part of implementation team for new PeopleSoft configurations (recruiting), assisting with developing the internal change management strategy as well as development of job aids

As an Independent Living Case Manager, I provided young adults who were aging out of foster care with the opportunity to increase their skills in areas such as financial and asset management, social situations, job searching and retention, post-secondary education, and community resources. I did this by developing independent living plans and assisting with reaching their goals outlined in these plans. I helped provide a framework and positive outlook on life for the young adults I served as I assisted with their transition to adulthood. I was responsible for securing donations to assist youth on my caseload. I created communications to help with program growth in my area. I was also responsible for documentation management via the state's data management system.

During my internship for the city of Terre Haute and Mayor Duke Bennett, I assisted with planning and marketing of community events while maintaining positive relationships with members of my community. I assisted with development of communications as needed. I also provided guidance to community members through Terre Haute's 311 Citizen Contact Center. I updated the city website as needed.

As a Life Skills Specialist, I educated clients on life skills to assist with coping with behavioral health diagnoses. I supported clients by providing them with the knowledge to utilize community resources available. I also worked closely with therapists to develop treatment plans. CANS assessments were completed accordingly. I ran an adolescent girls group where I provided training and guidance on life skills.

During my internship with the Indiana Department of Child Services, I had the opportunity to practice as an active member of the assessment team for Vigo County. Under supervision of DCS staff, I followed up with abuse and neglect allegations and assisted with recording findings. I applied concepts learned through my education to assist with the positive outcomes for the children and families being served.