Ashlee Todd-Summers

Ashlee Todd-Summers Email and Phone Number

Enthusiastic project management professional. @ ADP
roseland, new jersey, united states
Ashlee Todd-Summers's Location
Maricopa, Arizona, United States, United States
Ashlee Todd-Summers's Contact Details

Ashlee Todd-Summers personal email

Ashlee Todd-Summers phone numbers

About Ashlee Todd-Summers

I am a successful leader and an outstanding asset for any employer with strong problem-solving abilities and communication skills. My experiences showcase my exceptional attributes in project implementation, technology support, and customer interaction. With over 11 years interfacing with customers, I have grasped exceptional interpersonal skills and the ability to coordinate with individuals without face-to-face interaction. Besides my communicative and diagnostic skills, I am a dedicated worker with strong time-management skills and the ability to work under pressure showcased through my years of work in multi-tasking environments. I also possess motivating leadership skills through years of mentoring and training entry-level staff members throughout multiple positions. I am an educated leader with the motivation to pursue my PMP certification and excel in a strong leadership or project manager position. My goal is to make an impact with an employer as a project manager. With my strong leadership skills, my effective problem-solving abilities, and my dedication to a project, I would generate improved client relations and manage projects efficiently. Please contact me for further details about my experiences and connect with me if you are pursuing a personable and effective project manager.

Ashlee Todd-Summers's Current Company Details
ADP

Adp

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Enthusiastic project management professional.
roseland, new jersey, united states
Website:
adp.com
Employees:
67351
Ashlee Todd-Summers Work Experience Details
  • Adp
    Project Manager, Implementation Ii
    Adp Jun 2022 - Present
    Tempe, Arizona, United States
  • Single Digits, Inc.
    Program Manager
    Single Digits, Inc. Jan 2022 - May 2022
  • Single Digits, Inc.
    Project Manager
    Single Digits, Inc. Aug 2020 - Jan 2022
    Phoenix, Arizona, United States
    Engage with hospitality ownership and staff to successfully implement wireless high-speed internet access networks while providing outstanding service with attention to detail. Manage multiple on-going projects in various phases to include, review and acceptance of labor bids, procurement of all materials, design review and modifications, implementation, testing, support-transition, and training. Consistently meeting organizational revenue and budget goals. Creating effective and unique strategies for implementation to ensure quality project completion reflected by client promoter scores.
  • Sprint
    Implementation Project Manager Ii
    Sprint Oct 2018 - Aug 2020
    Phoenix, Arizona Area
    Develop project plans, prioritizing tasks, liaising with clients, reporting to senior management while increasing company revenue and perfecting client satisfaction. Manage multiple on-going project tasks of various complexities, which require strong follow up and consistent communication. Streamline organization for successful completion. Partnered with Sales and Solutions Engineering to access and determine solution to meet client needs. Worked with assigned accounts from a sales consultant prospective, gathering requirements and ensuring all hardware and software deployments are completed within schedule and budget.
  • Sprint
    Implementation Specialist
    Sprint Jan 2017 - Oct 2018
    Atlanta, Georgia
    In this role, I effectively execute project management strategies alongside my supervisor, the Implementation Project Manager. My major client is a multifaceted business account providing large revenue increases to the employer. I provide supplements and communicate with vendors and clients regarding orders while monitoring order processing, reconcile bills, manage budget for clients, and track all equipment. To ensure all equipment is delivered in a timely manner, I coordinate with outside vendors and serving as a liaison between clients and vendors. Some of my accomplishments include:✪ Surpassing employer expectations and subsequently being selected to train fellow staff members on new products and services.✪ Exceeding project goals through exceptional work, client interaction tactics, and working overtime for fellow employees, resulting in a higher supply of orders and increase revenue for employer.
  • Sprint
    Business Wireless Technical Support Representative
    Sprint Mar 2015 - Jan 2017
    Atlanta, Ga
    As a specialist for the Business Wireless Technical Support Team, I investigate and resolve technical issues across various parameters utilizing endless patience and gaining ownership of the resolution even if it is outside my personal scope of business. I also supervise and train new hires in order to smoothen their transition into the salesforce. Throughout my times at Sprint, I have surpassed monthly metric goals set forth by the executive team for customer satisfaction and efficiency standards.
  • Convergys
    Problem Resolution Specialist Ii
    Convergys Oct 2013 - Mar 2015
    Lawrenceville, Ga
    I utilized strong communication skills to resolve complex issues for high-profile consumers. Enacting case management techniques and technical support abilities, I managed a heavy influx of client support inquiries while simultaneously providing support for new hires and maintaining an organized flow of support tickets. Within six months, I was promoted to a leadership position and acted as manager for team. Through my time in this position, I effectively increased business and client satisfaction by closing 40 cases per week and providing 10 new clients per day.
  • American Express
    Centurion Travel Counselor
    American Express Nov 2011 - Sep 2013
    Lawrenceville, Ga
    I demonstrated strong knowledge of the products while working under pressure throughout client calls regarding flight, hotel, car rental, and tour packages. Utilizing my extensive geographic expertise, I was able to provide clear and effective information for clients regarding their experience.

Ashlee Todd-Summers Skills

Sales Networking Call Centers Account Management Customer Satisfaction Salesforce.com Customer Retention Customer Service Management Customer Experience Vendor Management Crm Team Leadership Sales Management Business Development New Business Development Process Improvement Leadership Direct Sales Microsoft Office Training Telecommunications Microsoft Excel Time Management Customer Relationship Management Microsoft Powerpoint Microsoft Word Troubleshooting Coaching

Ashlee Todd-Summers Education Details

Frequently Asked Questions about Ashlee Todd-Summers

What company does Ashlee Todd-Summers work for?

Ashlee Todd-Summers works for Adp

What is Ashlee Todd-Summers's role at the current company?

Ashlee Todd-Summers's current role is Enthusiastic project management professional..

What is Ashlee Todd-Summers's email address?

Ashlee Todd-Summers's email address is at****@****its.com

What is Ashlee Todd-Summers's direct phone number?

Ashlee Todd-Summers's direct phone number is +177031*****

What schools did Ashlee Todd-Summers attend?

Ashlee Todd-Summers attended Keller Graduate School Of Management Of Devry University, Clark Atlanta University.

What skills is Ashlee Todd-Summers known for?

Ashlee Todd-Summers has skills like Sales, Networking, Call Centers, Account Management, Customer Satisfaction, Salesforce.com, Customer Retention, Customer Service, Management, Customer Experience, Vendor Management, Crm.

Who are Ashlee Todd-Summers's colleagues?

Ashlee Todd-Summers's colleagues are Santi Sinaga, Manuel Gallegos, Ramona- Manuela Crăciun- Fabian, Christine Perusse, Sruthi Avadhanula, Jean Philippe, Amara Doris.

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