► Developed and improved global compliance, ethics and privacy programs and prepare related reports• Lead and partnered with global teams like legal, information security, fraud, internal audit, human resources and customer service to implement and maintain programs► Educated employees on compliance, ethics and privacy-related topics• Managed global employee training programs, including strategy, curriculum, materials, delivery, escalation, reporting and oversight of online training portal• Created guides and communications to supplement policies• Authored internal newsletters and briefings• Championed a corporate culture that promotes integrity and ethical behavior• Developed a global employee compliance liaison program to enhance awareness and improve lines of communication► Acted as principal privacy expert• Advised on matters related to privacy and information security• Managed consumer privacy notices and liaise with TRUSTe• Reviewed and negotiated agreement provisions related to privacy and information security• Lead privacy investigations• Created incident response plan and led multidisciplinary test exercise• Experience with PII categorization, data mapping, privacy impact assessments, system entitlement audits, vendor information security compliance monitoring, PCI DSS, BYOD, HIPAA and EU-US Safe Harbor► Managed code of conduct program, including compliance-related inquiries► Monitored and responded to integrity line reports and conduct compliance and ethics-related investigations► Managed anti-corruption program• Created anti-corruption policy and gift guide• Conducted compliance audits► Managed records management program• Created records management policy, retention schedule and legal hold materialsResponded to compliance, ethics and privacy-related inquiries in connection with new business-to-business relationships► Experience with policy drafting and management, contract compliance audits, OFAC sanctions and SOX IT control audits

►In-house attorney for an online travel company, responsible for counseling on a variety of matters and topics impacting the company's consumer and business-to-business brands►Acted as principal legal partner for a diverse group of teams, including technology, procurement, customer experience, information security, treasury, revenue protection, transportation supply, corporate travel service and travel service distribution •Structured, drafted and negotiated agreements, including those related to intellectual property licensing, software licensing, content licensing, website and mobile website development, website private labeling, website hosting, hardware purchasing, payment solutions services, telecommunications services, outsourcing, consultancy services, customer support services, marketing, complex commission and revenue share, assignment and termination •Counseled on commercial matters, including those related to key strategic initiatives, agreement disputes, intellectual property, privacy and information security, fraud, website terms, requests for proposals and related party transactions ►Acted as principal legal partner on internal technology initiatives like disaster recovery, platform migration, open-source software and external technology presentations ►Oversaw patent litigation, including managing outside counsel, fees and internal resources►Oversaw patent portfolio, including managing outside counsel and fees►Championed practices to efficiently utilize legal resources and improve knowledge management•Created agreement templates•Oversaw implementation of contracts management system

►Structured, drafted and negotiated several key agreements, including a credit card co-branding agreement, strategic website private label agreement and mapping services agreement, and hundreds of other agreements, primarily related to software licensing, content licensing, hardware purchases, telecommunications services, outsourcing, consultancy services and customer support services►Managed customer disputes and small claims litigation►Selected to act as interim in-house attorney for one of the company's consumer brands located in Sydney, Australia ►Developed internal legal wiki page and other intranet pages to inform employees on legal policies, agreement templates and patent portfolio►Acted as principal attorney on a time-sensitive project requiring a large-scale assignment of agreements and replication of various technology agreements in connection with company ownership change

►Reviewed standard agreements, primarily related to confidentiality, consultancy services, advertising purchasing and lodging services►Acted as primary point of contact for contract management system►Educated employees on contract management process►Gathered and documented substantiation related to the company becoming publicly-traded►Prepared agreement summaries for attorneys’ use in connection with agreement negotiations and agreement disputes