Ashleigh Smith Email and Phone Number
Ashleigh Smith work email
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Ashleigh Smith personal email
Ashleigh Smith phone numbers
Project manager, customer success advocate, creative marketer, pseudo-chef, art lover, art maker, writer, pretentious music enthusiast.
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Cs Consultant And Interim Cs LeaderArtcloudAtlanta, Ga, Us
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Manager, Customer SuccessAlgolia Apr 2022 - Nov 2024Palo Alto, California, UsManaged a team of 5 CSMs and search specialist, mentoring them through complex implementations, success plans, value building, presenting to our customers, and renewal and expansion navigation. -
Customer Success, Team LeadAlgolia Jun 2021 - Apr 2022Palo Alto, California, Us
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Senior Customer Success ManagerAlgolia Jul 2019 - Jun 2021Palo Alto, California, Us
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Customer Success ManagerAlgolia May 2018 - Jul 2019Palo Alto, California, UsHosted search engine API allowing any developer to build fast and relevant search for websites and mobile applications.More than 5,000 companies like Under Armour, Twitch, Periscope, Medium, Birchbox and Stripe rely on Algolia to manage 40 billion search queries a month.
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Customer Success ManagerCallrail Oct 2016 - Oct 2017Atlanta, Ga, UsActed as a trusted advisor to over 70 top tier clients, conducting on and off-site implementation, quarterly business reviews, feature training, and strategy sessions to ensure product adoption and account growth.Proactively reviewed account analytics and activity to identify opportunities for account enhancements, as well as potential risks.Implemented Customer Marketing strategies such as bi-weekly product webinars to educate the customer base on new and existing features, and to facilitate account growth from a one to many approach. -
Customer Success ManagerAtomized Sep 2015 - Oct 2016Atlanta, Georgia, UsProvided continuous customer success from initial on-boarding to new feature training. Worked with clients through discovery and custom development to understand how our product can meet our customer's goals and to achieve high rate platform adoption. Acted as the conduit between customers and the product team identifying opportunities for improvement, new features and bugs. Communicated changes and outages to clients. Clients included Arby's, the CW, Turner, and The Coca-Cola Journey. -
Product SpecialistAtomized Aug 2015 - Oct 2016Atlanta, Georgia, UsManaged bi-weekly development sprints.Analyzed accounts to identify opportunities for enhancements as well as potential risks.Worked with clients to define and build feature requirements.Built knowledge base for product.Provided real time customer support.
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Contributing WriterCommoncreativatlanta.Com Jan 2015 - Dec 2015Write as a contributor for the online based arts publication.
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Regional Account DirectorForce Marketing May 2013 - Aug 2015Atlanta, Ga, UsDirect mail and digital account management and direction for Tier 2 automotive clients including regional Chevrolet and Honda accounts. -
Executive Sales Assistant/Account ManagementForce Marketing May 2011 - May 2013Atlanta, Ga, UsWork closely with clients and marketing agencies, while managing a team to ensure timely and accurate completion of all marketing initiatives including direct mail, digital campaigns and events. Collaborate with data management departments and vendors to ensure delivery to particular, targeted recipients for direct marketing and digital campaigns.Ensure all advertising complies to manufacturer and state compliance.
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Account ExecutiveForce Marketing Jun 2009 - Apr 2011Atlanta, Ga, UsWork closely with clients, art, web and video departments to deliver outstanding advertising for special events in tight time constraints.Track ROI and success of campaigns through various means including 800 tracking and Pre and Post sale reporting. Head internal marketing initiatives for Force, including direct mail, eblasts, print advertisements, web banners etc.as well as work directly with internal departments for spec advertising and proposal preparations.
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Contributing WriterQuarters Magazine Sep 2012 - Dec 2014Provided ongoing musical insight as a contributing writer for the web based magazine.
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Jr. Art DirectorVarnson Group Dec 2008 - Feb 2009Worked within Creative Suite to design advertisements, POP, in-store media, branding materials and internal presentations. Assisted in the development of copy guides for radio advertisement. Reviewed radio endorsements for accuracy in time, mandatories and copy points.
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InternTotalcom Marketing Jan 2008 - May 2008Worked as an intern within a creative team to develop, design, and implement advertisements, signage, etc for local businesses.
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Layout EditorWest End Journal May 2007 - Aug 2007Responsible for design, layout and graphics within the community paper as well as obtaining and retaining advertising accounts. Engaged in community service through the program to benefit local playgrounds, schools and communities.
Ashleigh Smith Skills
Ashleigh Smith Education Details
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The University Of AlabamaAdvertising And Graphic Design -
General Assembly
Frequently Asked Questions about Ashleigh Smith
What company does Ashleigh Smith work for?
Ashleigh Smith works for Artcloud
What is Ashleigh Smith's role at the current company?
Ashleigh Smith's current role is CS Consultant and Interim CS Leader.
What is Ashleigh Smith's email address?
Ashleigh Smith's email address is as****@****lia.com
What is Ashleigh Smith's direct phone number?
Ashleigh Smith's direct phone number is +140469*****
What schools did Ashleigh Smith attend?
Ashleigh Smith attended The University Of Alabama, General Assembly.
What are some of Ashleigh Smith's interests?
Ashleigh Smith has interest in Photography, Advertising, Design, Music And Music Marketing.
What skills is Ashleigh Smith known for?
Ashleigh Smith has skills like Advertising, Direct Marketing, Social Media Marketing, Marketing, Microsoft Office, Copywriting, Digital Marketing, Graphic Design, Account Management, Salesforce.com, Social Media, Email Marketing.
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