Ashleigh Briggs Email and Phone Number
Ashleigh Briggs work email
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Ashleigh Briggs personal email
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Hi, I’m Ashleigh! I’m thrilled to share a bit about myself and my journey. As a seasoned Fractional COO and business consultant, I help service-based businesses scale by optimizing operations, streamlining processes, and driving growth. Over the past 15 years, I’ve embraced a remote-first work environment, collaborating with clients across the globe to deliver results that transform businesses. My passion for business runs deep, rooted in my early experiences growing up in Maine. I was immersed in the entrepreneurial world from a young age—whether it was dusting shelves at my uncle’s bookstore, printing banners, or helping out at my family’s toy store. These experiences ignited my love for business and creating meaningful customer experiences, which led me to pursue a degree in business and eventually a career where I could combine all my passions: teaching, business management, and customer success. I’ve worn many hats throughout my career—starting in software training and growing into my current role as a trusted consultant. I specialize in helping businesses implement scalable solutions, particularly using HubSpot, where I’ve leveraged its tools to enable sales and operational efficiencies. My work is driven by a love of digging into the details, understanding the unique challenges each business faces, and crafting tailored strategies for long-term success. When I’m not helping businesses thrive, you’ll find me enjoying life in Central Maine with my Partner Jordan, dog Teddy and cat Baer. I love embracing all four seasons—whether that’s road biking, kayaking, and hiking in the summer or cross-country skiing and snowshoeing in the winter. I’m also a passionate traveler, having explored 41 U.S. states and 11 countries, always eager to learn about new cultures and traditions. I believe in the importance of connection and understanding the whole person behind the business. If you’re looking for a partner who brings experience, insight, and a personal touch to your business challenges, let’s connect. I can’t wait to learn more about you and your business!
Coastline Creatives
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Chief Operating OfficerCoastline Creatives Aug 2023 - PresentBoston, Ma, Us -
Owner | Fractional Coo | Business ConsultantBriggs Solutions For Business Mar 2015 - PresentStrengthen and improve daily and long-term processes for clients by reducing the complexity of their daily activities through the use of streamlined workflows through the use of technology.Successfully planned and coordinated a virtual conference with over 200 attendees forBangor Blitz Entrepreneurial Conference in only 5 weeks in July 2020. Received higherreviews than that of many other virtual events attendees had attended.Helped transition Rudman Winchell Attorneys at Law 18th Annual HR Seminar from atraditionally in-person event to a 100% virtual event that still provided engaginginformation and relationship building. Assisted with technical production that reached over250 across the state of Maine.Helped Bucksport Monuments owner to create a hiring plan for their first fulltime officemanager. This resulted in the owner realizing how unaware they were of all the smalldetails and felt much more prepared for a successful hiring process after we met. -
OwnerRize Coworking & Collaboration Space Jun 2021 - Present
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Head Of Customer SuccessCoursestorm Mar 2019 - Dec 2020Orono, Me, UsResponsible for overseeing all aspects of the customer lifecycle; from closed sale to end of life.Developed formal systems for Customer Support which moved First Response Time SLA from 33 hours to >1 hr.Grew team from 1 - 3 in six months which included building appropriate positions to support moving away from a “customer support” to a “customer success” philosophy.Developed SOPs for department tasks which include; customer support tracking, customer onboarding and employee onboarding.Responsible for monthly Customer Update Email.Coordinate with Heads and Leads of other departments to ensure customers are having superior experiences with all interactions with the product and company.Develop strategies to strengthen customer loyalty of SAAS products and reduce churn.Developed and track KPIs on a regular basis to monitor department success and to be able to report to the board. -
Certified Business AdvisorCei (Coastal Enterprises, Inc.) Feb 2018 - Mar 2019Brunswick, Me, UsProvide guidance on topics such as business feasibility, business plan development, capital acquisition, financial management, marketing and sales, e-commerce, customer service, personnel management, small business strategic planning and more. -
Director Of Client Services And TrainingUniversitytickets Jan 2011 - Mar 2017Developed eLearning webinar solution for clients, reducing the need for one-on-one trainingand gradually increasing usership implementation.Developed, coordinated, and delivered training for the company's 400+ clients onUniversityTickets ticketing software, both remotely and in person.Optimize company workflows through the design and implementation of new projectmanagement systems. -
Communications And Training SpecialistDead River Company May 2009 - Dec 2010South Portland, Maine, UsSuccessfully coordinated and trained management and a team of 400 retail fuel office usersthrough difficult software & procedure transitions. Many of them uncomfortable with newtechnology and change.Created training materials and taught younger team members how to connect, build trust,and support others struggling with the changes.Collaborate with other employees in developing business protocol best practices that moved21 independent offices into a unified operating structure.
Ashleigh Briggs Skills
Ashleigh Briggs Education Details
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University Of MaineBusiness - Marketing
Frequently Asked Questions about Ashleigh Briggs
What company does Ashleigh Briggs work for?
Ashleigh Briggs works for Coastline Creatives
What is Ashleigh Briggs's role at the current company?
Ashleigh Briggs's current role is Fractional COO | Entrepreneur | Business Consultant who is passionate about entrepreneurism, helping businesses scale..
What is Ashleigh Briggs's email address?
Ashleigh Briggs's email address is br****@****ail.com
What schools did Ashleigh Briggs attend?
Ashleigh Briggs attended University Of Maine.
What skills is Ashleigh Briggs known for?
Ashleigh Briggs has skills like Leadership, Advertising, Press Releases, Event Planning, Powerpoint, Microsoft Office, Training, Marketing Strategy, Photoshop, Sales, Social Networking, Newsletters.
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