Ashleigh Chuang Email & Phone Number

Washington, District Of Columbia, United States

- Works with DVP, Operations & Outreach to develop departmental budget, facilitates budget preparation for upcoming fiscal years across three giving channels(Major Gifts, Foundations, Planned Giving)- Serves as the primary liaison with Finance, ensuring coding and systems around donations align across departments and ensuring that donor funds are allocated and spent in accordance with donor intent- Reviews internal systems and processes on an ongoing basis to ensure adherence to protocols across all channels and to identify areas for improvement. Works in coordination with DVP, Operations & Outreach and Strategic Operations to implement changes or refinements- Ensures smooth collaboration with Office of the President around donor engagement by working with Leadership Giving & Impact teams- Ensures accurate tracking of major donor and institutional strategies in donor database, including portfolio segmentation, moves tracking, budget targets and expecatations and pipeline shifts between mid-level and major gifts

Washington, District Of Columbia, United States

- Works with Deputy VP, Giving & Impact to maintain cross department budget tracking, facilities budget preparation for upcoming fiscal years across three giving channels (Leadership Giving & Impact (Individual and Foundations and Corporate Relations), Planned Giving) and reconciles Giving and Impact revenue budget with Strategic Services and Finance on a monthly basis- Provides general support for Sr Giving and Impact leaders, including performing queries, preparing reports, helping to complete high level solicitations, data hygiene projects and other support as needed. - Supports SVP, Giving and Impact to ensure the efficient operation of the entire Giving and Impact department

- Act as a point of contact for all support channels and help train teammates on best practices- Helping to drive Arcadia's mission as the subject matter expert for Marketing- Assisting with escalations as well as sharing feedback regarding output from Member Experience Associates and Member Experience Representatives to the Member Experience Managers

- Motivate and encourage team on a daily basis while consistently achieving daily metrics- Mentor and help train incoming Member Experience Associates as well as create training materials for future new hires to help promote unity and team efficiency- Responsible for representing the Member Experience team and providing constructive feedback to the Marketing team to unify the Arcadia brand

- Manage member's needs and requests through multiple channels (phone, email, and chat) while educating members on Arcadia, Arcadia's programs, and the energy industry- Contribute to the overall growth and objectives of the company through daily interactions with Arcadia members- Create an excellent, white glove member experience through attention to detail and timely correspondence

Jackson, Wyoming

- Provide great customer service skills to guests of all backgrounds/needs in addition to contributing administrative support to both the Registration and Marketing teams in a fast-paced environment- Operate and oversee all reservations and communications with guests for single day Wildlife Expeditions tour bookings- Responsible for maintaining and cleaning up data in Salesforce in a way that is both effective and efficient for all departments at Teton Science Schools to utilize- Update and sustain the integrity of the information on the current website to reflect information that is relevant, accurate, and unified while providing positive and unique feedback to the creative process of building a new website

San Antonio, Texas Area

- Excel in a fast-paced, high demand environment with a focus on the audience experience and professionalism- Constantly adapting to multiple roles and changes in choreography in a short time frame- Discipline to train, exercise, and attend ballet classes daily to maintain high levels of technical proficiency, physical ability, and physical fitness- Engage audiences in outreach performances and initiatives geared to educate and promote the performing arts along with giving back to the community- Interact with community partners and potential donors on the company's behalf

San Antonio, Texas

Natick, Ma

- Assist with data entry of sensitive Alumni and donor information daily - Organize alumni relations events and fundraisers assisting with all logistics and details- Assist with re-establishing the Walnut Hill Family Association to promote community and engagement- Responsible for several social media platforms, including daily posts and "stories"

Indianapolis, Indiana Area