- Management of projects for the Trauma and Psychological Interventions and Therapies for Adult Mental Health workstreams- Managing the workload and progression of two full-time members of staff - Streamlining existing and proposed working practices- Coordinating and contributing to the production of databases, spend logs, operational plans, reports, course evaluations and risk registers- Monitoring and reviewing financial information for the NES teams and external health boards to control budgets and report quarterly/yearly on spend- Planning and coordinating national educational training courses, workshops and conferences- Assisting with the update, design and maintenance of the relevant websites/intranet- Ensuring that data capture, storage and use comply with current legislation

- Providing a full support service to the NHS Scotland Engineering & Environment team- Acting as liaison between the team and internal/external stakeholders at all levels- Preparing a wide variety of official documents and reports as per NHS specifications- Compiling monthly progress reports for the Scottish Government- Assisting with the implementation of a new National Sustainability Assessment Tool- Carrying out stakeholder research and collating responses - Aiding in the launch of the NHS National Services Scotland sustainability website- Organising and coordinating conferences, workshops and other events

- Liaising with commercial and individual clients regarding property maintenance- Planning and prioritising workloads to ensure completion of tasks within tight timescales- Arranging and hosting meetings with clients to gain further understanding of their needs- Monitoring the performance, communication and service provision of contractors- Ensuring adherence of projects to specified budget in relation to funds help for specific sites- Working with local authorities to ensure compliance with building regulations- Carrying out research via property deeds to compile reports in relation to legal disputes

- Organised and delivered all university events on time and under budget- Achieved a 40% increase in Events Team member recruitment- Designed and implemented a new training scheme for Events Team volunteers- Updated the Events section of the university website to improve usability, and modernised the social media strategy to increase engagement levels- Ensured all relevant legislation and health and safety guidelines were adhered to

- Directly assisted the Events and Activities Coordinator in planning, organising and delivering events on and off campus- Examined the reasons for low attendance at events hosted by the Students’ Association, identifying gaps in the existing marketing in the form of a report to senior management- Increased event attendance by 48% from the previous year, including hosting the most attended event in the Students’ Association’s history- Introduced an Events Team committee to gain more direct feedback and engage students directly in generating new ideas

- Developed an online charity shop, creating a detailed running manual for volunteers- Analysed trends for online charity shop buying versus traditional retail outlets- Collaborated with all departments to identify and solve any potential issues- Presented my research findings and work completed to HIE as a formal report and presentation to a panel and audience

- Assisted borrowers with any queries they had about our services, genealogy and the wider community, providing a high level of customer service in each individual situation- Created a new display area for selling withdrawn library books, increasing sales by 62% over a period of 4 months- Organised and delivered seasonal activities for children to encourage reading at a young age

- Worked on the set of the European Tour Scottish Open "Every Shot Imaginable" video advertising campaign- Used knowledge of the local area to assist in solving unforeseen problems that arose during shooting- The video has received over 1 million views since being uploaded, and the campaign generated significant online buzz at the time of the Open