Ashleigh Koontz Email & Phone Number

Huntersville, Nc, Us

- Align objectives and bridge communications with C-suite executives and leadership teams to strengthen leadership effectiveness, provide guidance on workforce management, and support strategic planning and decision-making efforts for organizational and HR development, including workforce planning, succession planning, and talent development planning.- Chart the successful development and implementation of data-driven HR programs, strategies, and improvement initiatives for talent acquisition, employee relations and retention, workforce productivity, employee onboarding, compensation, health/welfare benefits, training & development, AA/EEO compliance, labor relations, and more.- Ensure that staffing levels continue to support business objectives by developing dynamic talent management strategies in line with both future and current business needs, successfully closing talent gaps.- Facilitated the adoption of the organization’s new digital strategy, directly contributing to market share and ROI growth.- Assume additional leadership responsibilities, such as serving as the Committee Chair and Fundraising Lead for the Gary Sinise Foundation partnership and representing the HR team as the SME/Business Lead with the HRIS team.

Huntersville, Nc, Us

- Spearheaded the seamless execution of the associate and community engagement strategy focused on corporate social responsibility (CSR), shared humanity, connection, and local community development across both internal and external operations, including coordinating fundraising campaigns, volunteer activities, and employee engagement initiatives.- Cultivated and maintained strategic relationships with community partners, local leaders, and other stakeholders while assisting with developing the local, hometown, and national community social impact (CSI) strategy and related events.- Supervised and directed the HRIS/Workday team to ensure the ongoing functionality and value of HR systems, monitor performance, streamline processes, and drive continuous improvement.- Achieved recognition for exceptional performance, including earning the 2022 iCARE Award of Excellence for heading the 18-month FSC Reimagined project for corporate HQ.- Championed fundraising efforts for the Gary Sinise Foundation, including coordinating the annual charity gala and golf tournament, resulting in raising $1M+ in funds annually.

Huntersville, Nc, Us

- Orchestrated and led impactful change management initiatives in collaboration with strategic partners, including assessing current-state operations to identify opportunities for internal restructuring, management process redesign, etc.- Defined, implemented, and facilitated the adoption of new process and procedures to promote employee engagement. Can you provide an example or two?- Conducted an in-depth analysis into OD issues with stakeholders to address root causes and performance gaps, implement interventions and strategies, and design and develop programs.- Advised HR leadership on ongoing process improvement following the implementation of the ATD HR Shared Service Center based on data-driven insights and customer feedback, successfully streamlining processes to boost efficiency, addressing training needs, establishing training assessment tools, and monitoring and tracking improvement outcomes.- Led a high-impact, 18-month corporate office renovation project to foster collaboration following the COVID-19 pandemic. Including liaising with functional SMEs to deliver in-person and virtual return-to-work experiences.- Managed all aspects of the HR digital ecosystem integration to support the overarching business transformation strategy.

Huntersville, Nc, Us

- Played an integral role in ensuring the value and seamless integration of enterprise technology by conducting system evaluations and working with senior leadership to drive continuous improvement.- Enabled data-driven decision-making and ongoing performance improvement by preparing HR Shared Service Center reports and performing human capital analytics for leadership.- Established policies, revamped processes, and delivered training to support ATD HR Shared Service Center implementation, including gathering and documenting requirements from cross-functional leadership and stakeholders, defining success factors, providing recommendations, and tracking project issues, employee tasks, and project milestones.- Implemented Workday Payroll, Time Tracking, and Absence Management solutions for US and Canadian payroll processing, including scaling payroll operations, verifying compliance, transitioning NA business units to a unified payroll and time platform, and optimizing payroll, time, and leave tracking and reporting; succeeded in reducing manual workloads.

Huntersville, Nc, Us

- Strategized and managed the company’s people, culture, and associate engagement strategy while acting as a strategic partner to stakeholders for talent and engagement initiatives, culture building, and values definition.- Led the development of a high-performing, 10-person team spanning HRIS, shared services, payroll, and human capital analytics from the ground up, including leading the HRIS team in maintaining data and database integrity.- Advocated for the value of and implemented quarterly performance check-ins to improve performance.- Consulted with senior leadership teams regarding HR system selection and implementation (L&D, wellness, etc.).- Ensured data accuracy and quality by performing data governance; managed HR data and reporting.- Headed the implementation of the new talent management system in a 30-day period, leading to a 98% self-review completion rate and enhanced capabilities for talent review and management; created the talent review process consisting of goal setting, milestone monitoring, progress assessment, and tailored coaching and feedback.- Deepened insights into field and support center workforce effectiveness by developing the Human Capital Analytics COE inclusive of retention, headcount, performance, and other dashboards.

Huntersville, Nc, Us

- Entrusted by leadership to spearhead impactful customer experience (CX) improvement initiatives in collaboration with six team members while providing executive-level product, brand, and company representation.- Handled various aspects of the project lifecycle, such as business case development, requirements gathering, solution design, project planning, test planning and execution, status updates, deployment, and post-deployment support.- Devised and deployed an impactful change management plan for the new HCM system, including outlining communication and training needs and strategies.- Contributed to the successful execution of the 12-month startup business transformation initiative focused on expanding awareness of mobile tire installation through digital marketing, e-commerce, and other promotional activities; managed human capital workstream, including recruiting, hiring, and staffing.

Huntersville, Nc, Us

Huntersville, Nc, Us

Huntersville, Nc, Us

Atlanta, Ga, Us

Chapel Hill, North Carolina, Us