Customer Marketing Specialist
Current- Handled the setup, service and daily operations of bar serving an elite business clientele. Entering orders into POS system; prepare daily sales reports for management, complete monthly inventory, and perform heavy.
- Earned commendations for exemplary service delivery (average of 100 guests per shift). Singled out for “going above and beyond” and “providing outstanding service and attention to guests.”
- Established positive rapport with customers, upsold products and built a loyal clientele.
- Selected and streamlined bar products based on analysis of consumption and sales, resulting in superior inventory and selection for guests.
- Developed floor plans for auxiliary bars used for large private parties. Outcomes included faster service, improved efficiency and enhanced guest satisfaction
- Achieved the highest per-night sales averages (out of 10+ servers) by upselling orders and suggesting add-ons/extras to meals.