Ashleigh Gil Email & Phone Number

United States

Midlothian, Virginia, United States

• Communicate loan decisions, stipulations and other requirements• Contact lien holders to gather Communicate loan decisions, loan stipulations and other pertinent information with members• Provide guidance to members, addressing their inquiries and assist them with next steps in the loan process• Answer and assist incoming calls from members, as well as contact center and branch staff• Conduct thorough reviews of income documents, including paystubs and tax returns, to verify income• Liaise with lien holders to acquire loan and payoff information• Explain loan terms with members, ensure understanding, gain acceptance and obtain electronic signatures on loan documents via DocuSign• Execute the funding of consumer loans such as credit cards, personal loans, personal lines of credit, secured loans and vehicle loans • Cross sell products that will benefit each individual member’s situation• Maintain a pipeline with an average of 150 loans• Meet and exceed service expectations, loan closing expectations and deadlines loan and payoff information• Answer questions and guide members on next steps in their loan process• Answer incoming calls from members, contact center and branch staff• Review income documents such as paystubs and tax returns and verify income• Review loan terms with members, gain acceptance and obtain signatures on loan documents through electronic signatures• Fund consumer loans such as credit cards, personal loans, personal lines of credit, secured loans and vehicle loans • Cross sell products that will benefit each individual member’s situation

Glen Allen, Virginia, United States

• Prepared buffers using a multichannel pipette• Transferred samples into wells using the Hamilton • Registered sample trays and created plate maps to prepare samples for extraction • Organized sample trays and retrieved them from storage when further testing was needed• Ensured proper PPE was worn at all times• Cleaned and sanitized empty trays to prepare them for incoming samples• Transported biohazard waste to outside container

Richmond, Virginia, United States

• Expert of the interview process - gathering and inputting personal information into the consumer loan application for a sound financial picture• Experienced in reviewing credit report information• Filtering out trade-in’s and consolidations from the Debt to Income Ratio• Prepared and processed loan paperwork for closing• Reviewed paperwork to ensure accuracy• Gathered signatures during loan closing, explained terms and conditions, and disburse loan funds• Assisted with and forwarded mortgage applications• Explained the basics of mortgage products and lending to members• Skilled at explaining a denied credit decision and the steps to improve a credit score• Well educated on loan products and the ability to offer alternative solutions, placing the members’ financial health first• Answered phone calls and assist members in the call center when needed• Assisted members with a variety of other desk services, including extension requests, loan modification requests, notary, wire transfers, card services, ACH disputes and opening accounts• Stayed up to date on processes, regulations and training such as Reg B, Reg Z, OFAC and BSA

Henrico, Virginia, United States

• Assisted and provided customers with business and personal needs• Produced prints, copies, photos, scans, and faxes for customers• Provided customers with an excellent experience every time

Bachelor Of Science - Bs, Professional Science Minor In Biology

-Coursework in Biology, Physics, Chemistry, Organic Chemistry, Forensic Science, Forensic Serology, Molecular Laboratory and Statistics.

Education record