I like to take new technology and apply them to old problems. Transforming corporate chaos to orderly process with digital solutions. Ask me about any of my past projects:✅ Phone support to chat support.✅ Manual language translation to automated language translation.✅ Phone queues to voice recognition call routing.✅ Training documents to Knowledge Centered Service (KCS).✅ 1:1 to 1:many customer engagement through Community channels. ✅ Handling customer escalations over email to automated & integrated P1 escalation processes.✅ Analyst reports to Peer Reference data.✅ Traditional awareness campaigns to top-of-funnel intent data signals for direct sales engagement. What if we also applied this type of technology to real world situations? At Auntie, we are using a generative AI chatbot to help new parents better navigate the postpartum period. ✅ Googling symptoms in the middle of the night to chatting with your Auntie at any time!Always looking for ways to use technology for good, while centering around positive and productive human interaction!