Ashleigh Wright

Ashleigh Wright Email and Phone Number

Customer Journey Design | Problem Solving | Process Innovation @ Lloyds Banking Group
london, greater london, united kingdom
Ashleigh Wright's Location
Belfast, Northern Ireland, United Kingdom, United Kingdom
About Ashleigh Wright

Over a decade financial services industry experience including customer facing roles, quality monitoring, people and change management within regulated mortgage environment and internal audit. APM, CEMAP, CCIBS Qualified. Skilled in Stakeholder Management, Change and Retail Banking.

Ashleigh Wright's Current Company Details
Lloyds Banking Group

Lloyds Banking Group

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Customer Journey Design | Problem Solving | Process Innovation
london, greater london, united kingdom
Employees:
53179
Ashleigh Wright Work Experience Details
  • Lloyds Banking Group
    Product Manager - Specialist And Legacy Mortgages
    Lloyds Banking Group Jan 2023 - Present
  • Lloyds Banking Group
    Project Manager - Mortgage Relationships
    Lloyds Banking Group Feb 2020 - Jan 2023
    Belfast, Northern Ireland, United Kingdom
  • Lloyds Banking Group
    Auditor
    Lloyds Banking Group Oct 2017 - Feb 2020
    London, United Kingdom
    Auditor within a retail facing team providing 3rd line oversight to the business and the board.
  • Lloyds Banking Group
    Project Management Apprentice
    Lloyds Banking Group Nov 2015 - Oct 2017
    London, United Kingdom
    Obtained a Diploma in Project Management (Level 4) certified, to include APMQ(previously known as APMP)July 2017 - October 2018 BCBS 239 Central Programme PMO March 2017 to June 2018Project Manager MIFIDII focused on LEI requirementsJuly 2016 to Feb 2017 Proof of Concept to improve conduct within Mortgage Sales Environment Nov 2015 to Jun 2016 Group Change Capability & Engagement Assistant
  • Lloyds Banking Group
    Mortgage Adviser
    Lloyds Banking Group Jun 2015 - Nov 2015
    London City
  • Lloyds Banking Group
    Advised Mortgage Sales Team Manager
    Lloyds Banking Group May 2014 - May 2015
    Belfast
    This role introduced me to regulatory management and project delivery which involved collaborative working to sign off 110 new to role mortgage Advisers during the set-up of Mortgage Telephony Sales in Belfast post Mortgage Market Review (MMR). - Responsible for managing a team of 8 new to role mortgage advisers through gaining competency as per the Training and Competency scheme (T&C) involving regular assurance activities of telephony mortgage interviews - Completion of customer remediation where necessary and colleague remediation indefinitely to ensure no further instances of non-compliance - Management of a high degree of operational change required to be delivered on a weekly, if not daily basis.
  • Lloyds Banking Group
    Customer Service Advisor
    Lloyds Banking Group Apr 2011 - Jan 2014

Ashleigh Wright Skills

Change Management Microsoft Office Financial Analysis Microsoft Excel Risk Management Team Leadership Microsoft Word Process Improvement Powerpoint Financial Services Management Customer Service Banking Project Management Sales Stakeholder Management

Ashleigh Wright Education Details

Frequently Asked Questions about Ashleigh Wright

What company does Ashleigh Wright work for?

Ashleigh Wright works for Lloyds Banking Group

What is Ashleigh Wright's role at the current company?

Ashleigh Wright's current role is Customer Journey Design | Problem Solving | Process Innovation.

What schools did Ashleigh Wright attend?

Ashleigh Wright attended Henley Business School, Chartered Management Institute, The Chartered Banker Institute, Apm, Ifs University College, St Louise's Comprehensive College.

What skills is Ashleigh Wright known for?

Ashleigh Wright has skills like Change Management, Microsoft Office, Financial Analysis, Microsoft Excel, Risk Management, Team Leadership, Microsoft Word, Process Improvement, Powerpoint, Financial Services, Management, Customer Service.

Who are Ashleigh Wright's colleagues?

Ashleigh Wright's colleagues are Catherine Dinsdale, Kevin Callaghan, Marcin Gorzynski, Joanne Gaskin, Certbalm®, Eirini Andritsopoulou, Emma Adderley, Kelly Wren.

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