Ashley Taylor Email & Phone Number

Edmonton, Ab, Ca

Edmonton, Ab, Ca

Edmonton, Alberta, Canada

I worked on building custom automation, software, and CI/CD Pipelines to help build games.Some of my duties included:- Creation of CI/CD Pipelines using Buildkite- Writing automation in Python, Bash, Powershell, and C#- Using IaaC tools such as Terraform and Packer- Containerization with Docker- Maintaining Legacy .NET software- Creating build pipelines for Unreal Engine 5 games

Edmonton, Alberta, Canada

I worked on a team managing two public Openstack clouds. I also help with Mac Administration and on boarding new employees.- Planning, updating, and upgrading various parts of our infrastructure. Including: - Containers (LXC, Docker) - Virtual Machines - Object Storage - SQL Management - Baremetal Management - vGPU Management - Writing infrastructure as code using applications such as terraform, packer, puppet, bash, Metal as a Service (MaaS), and python.- Writing automation and extensions for Openstack services in Bash and Python.- Troubleshooting various Linux and service issues that may arise. - Google, Slack, and Mac administration- Hardware support and repair

Remote

- Creation and Configuration of store profiles in AWS Connect and DynamoDB- Creating automation scripts that vastly increase the speed of Implementation.- Managing the provisioning of hundreds of new locations a week, and meeting respective deadlines.- Working with third party providers to acquire necessary information- Collaborating with Sales Engineers to meet deadlines, and create go-live time frames.- Creating applications and scripts to automate workloads on Cradlepoint systems.- Working with third parties and collaborating on maintaining, and upgrading legacy python 2.7 code.

Remote

I performed the following tasks:- Work with Franchisees and other stakeholders to create messaging for their brands using AI Messaging software.- Create internal tools and Quality of Life improvements with Python.- Aid in the support of over 2,000 PBXs across the US and Canada.- Troubleshooting network issues including, Network Loops, Static/DHCP issues, Firewall configuration, and Cradlepoint backup configuration.- Repairing PBX systems via SSH, including Asterisk Troubleshooting, SIP Trunk Troubleshooting, Gateway troubleshooting, and troubleshooting the interaction of our products with other 3rd party products in the location.- Using AWS Connect and DynamoDB to provision New stores to be added into our Call Center.- Creating automation tools in python to help aid in lower the repair time of tickets.

Performed a Variety of tasks including:- Network setups and troubleshooting for home networks.- Printer setup and diagnostics.- Implemented creative solutions to remotely diagnosing hardware faults.- Malware removal and detection.- Backups and Acronis use.- Aided in creating learning aids to teach other employees on removing Mac based viruses.- Aided in creating a learning aid on the basics of using the Terminal.- Provided excellent customer service while aiding customers in real time over chat.

Esquimalt, British Columbia, Canada

Performed a variety of duties ranging from:- Radio channel management- Relaying pertinent information across multiple frequencies and around the operations room- Gathering information from various publications and surroundings- Aiding in the navigation of a frigate in busy straits. Aided in various administrative tasks such as:- Managing unit training schedules- Booking flights for other members of the unit- Managing members appointment schedules- Aiding in setting up parades and events for VIPs such as the Royal Family, and the Prime Minister.