• Made over 750 inbound and outbound calls to employees to complete their E-Verification onboarding process • Reviewed validity of identification documents to ensure E-Verification requirements are met• Video conferenced the employee to confirm that they possessed the original identification documents

• Set up lunch and learns, and managed supplier sample inventory• Facilitated onsite meetings between clients, suppliers and architects• Managed the processing and organization of expense reports, travel coordination, firm’s calendar and office supplies

• Facilitated onboarding over 2,000 candidates, ensuring accurate processing • Simultaneously managed over 50 incoming phone calls daily from prospective candidates • Tracked attendance during onboarding orientations in Microsoft Excel and reported attendance to management

• Coordinate with court-referred clients to schedule mandated counseling sessions addressing SMI, substance abuse, anger management, domestic violence and animal cruelty • Managed a demanding caseload of 150 clients concurrently, meticulously reviewing and processing multiple new referrals from diverse Arizona courts • Established and administered specialized counseling groups within the Arizona Department of Corrections, creating and maintaining client profiles within the Electronic Health Record system, ensuring accurate documentation and continuity of care. • Performed case manager duties such as listening to clients, provide encouragement, asking about needs and providing resources

• Handled highly complex legal documents in compliance with Melendres v. Arpaio• Retrieved data from MCSO systems and input information into Excel tracking reports.• Contributed to the quarterly compliance report and participated in executive meetings.• Provided high quality customer service to the general public, other law • enforcement entities, attorneys, county offices, MCSO employees, and court staff.• Managed specialized project to evaluate success of other agencies in completing similar court compliance orders in an effort to resolve the MCSO court order

• Provided high-volume jury service customer support across multiple channels including in-person, inbound and outbound phone calls, email correspondence, and mail handling• Conducted intake and processing procedures for potential jurors in the jury assembly room• Identified jurors eligible for hardship or excusal, effectively communicating the necessary steps for requesting dismissal

•Successful case management, including handing over a dozen complex matters at one time•Daily oversight of firm’s calendar, reminders of upcoming meetings and due dates, participated in weekly status meetings, created case folders & kept the files organized•Assistant to the firm CEO. Helped prepare correspondence and filings. Rendered assistance to client property and asset managers•Assist Lawyers in ensuring their time is recorded properly and entered onto the system on a daily basis•Helped the firm’s paralegal with managing closing schedules for commercial properties, reviewing title commitments, contracts, and other legal documents