Opened and closed locations and watched shift changes to uphold successful operations strategies and maximize business success.Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions. Communicated regularly with vendors to understand storage needs, complete work, and coordinate between upper manager and vendors.Coordinated and conducted new hire pre-interviews.Oversaw and managed hiring process and assisted human resources.Filed paperwork, sorted and delivered mail, and maintained office organization.Took messages and provided information about company processes, hours and requirements.Maintained relationships with personnel using strong collaboration and teamwork skills.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.Kept reception area clean and neat to give visitors positive first impression.Confirmed appointments, communicated with clients and updated client records.Answered central telephone system and directed calls accordingly.Understood dental terminology and insurance breakdowns to communicate with clients.Secured sign-in sheets, dental charts and encounter forms to safeguard sensitive data and information.Managed office logistics by scheduling appointments, maintaining filesv and collecting payments.