Provide full-time contract support for SelectUSA’s Program and Events Services team at International Trade Administration (ITA), U. S. Department of Commerce

● Manage the onboarding, implementation, adoption, and sustainment of the services clients have purchased across all stages of the client lifecycle for an average of 15 clients at a time● Provide clients with prescriptive and proactive recommendations on how to better utilize our services and how they can improve their sales, onboarding, enablement, and marketing/messaging creation efforts● Guide clients on best practices for using Challenger platform, navigating content, and troubleshooting issues

● Due to the pandemic and nature of my work, a new position was created for me to provide administrative and programmatic support to our Executive Office, as well as new and continuing programs and projects● Helped to spearhead and establish a new Diversity, Inclusion, Equity, and Belonging (DEIB) internal workgroup, hired an outside consultant to guide us with the work internally and externally, led internal sessions and meetings and took part in the process to hire a new DEIB Director (this work and planning is ongoing)● Coordinate programming for Jewish Community Leadership cohort through communication with program chairs, participants (leaders and major donors in the community), and speakers for events and develop curriculum with our Chief of Staff for Jewish Life and Learning and Chief Executive Officer (CEO)● Maintain registration for major events (virtual and pre-pandemic, in person) for 400 plus attendees● Nominated to boost morale, organize virtual social engagements, improve culture, offer healthy outlets and ways to connect to colleagues and the community while working from home● Assist the Human Resources department with scheduling interviews for open positions, onboarding, hiring, holiday planning, and keeping organized and efficient● Prepare Chief of Staff and CEO for donor meetings including drafting and editing communications

● Planned and executed many trips to Israel, Berlin, Prague, Budapest, Amsterdam, Poland & Russia for hundreds of donors which are designed to inspire, educate and build community through learning about the past, present and future of Jewish communities overseas with the goal of further engagement, cultivation and support to JFGW ● Organized pre and post trip events for participants to provide engagement, learning opportunities and stewardship● Created training and team building material and sessions for staff and lay leadership in preparation for trips to provide tools needed for leadership, itinerary framing, organizational knowledge and funding familiarity ● Provided high level customer service to participants and lay leadership on a regular basis ● Drafted and edited marketing materials such as emails, signage, and flyers for a variety of events

Provides support to En Route Automation Modernization (ERAM) program at Federal Aviation Administration (FAA)o Directly assists ERAM Implementation Manager with daily tasks, planning, and scheduling. o Enters and edits travel requests for ERAM employees and coordinates travel arrangements for management personnelo Coordinates logistics and facilitates meetings by booking conference rooms, sending out notices, and taking meeting minuteso Reviews and edits technical briefings, agendas and meeting minutes to provide support to managers and team members o Compiles and edits employee weekly reports and sends them to managers for higher review o Maintains important calendars, charts and checklists to track milestone events within the programs

Provides support to En Route Automation Modernization (ERAM) program at Federal Aviation Administration (FAA)o Directly assists ERAM Implementation Manager with daily tasks, planning, and scheduling. o Enters and edits travel requests for ERAM employees and coordinates travel arrangements for management personnelo Coordinates logistics and facilitates meetings by booking conference rooms, sending out notices, and taking meeting minuteso Reviews and edits technical briefings, agendas and meeting minutes to provide support to managers and team members o Compiles and edits employee weekly reports and sends them to managers for higher review o Maintains important calendars, charts and checklists to track milestone events within the programs

Answered tenant questions and processed their work requestso Collected and recorded Vendor Monthly Income Statements into a database and organized vendor fileso Created, edited, and processed documents including invoices, receipts, and tenant memos

Updated database, organized files and recorded invoiceso Processed and responded to permission requestso Created and edited contracts

Assisted attorney with research and preparation for caseso Produced and edited legal documents and spreadsheets using Microsoft Word & Excelo Implemented new filing system and organized case files, legal documents, and financial recordso Scheduled appointments and interacted with clients