Ashley Aust Email & Phone Number

Chittenango, New York, United States

Monitor accounts to identify overdue payments. Maintain customer accounts payable contacts and arrange for invoice payment. Keep current and accurate records of collection activity using current department methods.Serves as a liaison between customers and internal departments in the resolution of account discrepancies, issues, and inquiries to ensure.

-Improve, execute, and effectively communicate with Borrower’s and Loan contacts via phone and email.- Preparing Welcome Letters to send to clients- Preparing Audit Confirmations- Investigating returned mail- Participate in regular meetings with management, assessing and addressing issues to identify andimplement improvements toward efficient operations

o Coordinate utility billing by calculating and preparing utility billso Reconcile customer accountso Maintain records and fileso Prepare and assist with the maintenance of financial records through entering, verifying, and checking data to prepare reports.o Responds to utility billing questions and customer complaintso Prepare a variety of billing related.

o Prepared utility bills; receiving, processing and receipting revenues, fees and payments; issued permits; performed customer service work; prepared and maintained records and files; assisted customers and the general public.o Answered telephone; responded to inquiries or complaints regarding utility and tax bills and other collectibles.o Investigated.

 Manage schedules and logistics for family of four.  Balance priorities to create and implement budget.  Motivate, coach, teach children.  Plan, organize, and co-supervise extracurricular activities. Full time College student

Tampa/St. Petersburg, Florida Area

 Increased office organization by developing more efficient filing system and customer database protocols. Developed and implemented company's first employee manual outlining all proper business procedures and office policies. Customer Interface Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the.

 Planned travel arrangements for 15 executives and staff. Entering company data into online database. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Organized files, developed spreadsheets, faxed reports and scanned documents.

Manassas, VA

Provided accurate and appropriate information in response to customer inquiries.Promptly responded to general inquiries from staff, and clients via mail, e-mail and fax.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Entered data into company database.

Associate Of Arts (Aa), Health/Health Care Administration/Management

Education record