Ashley B. Baker, Med Email and Phone Number

Conduct training needs analysis to gather information and target training. Plan, develop, coordinate, promote, implement and evaluate education and training programs. Work side by side with subject matter experts to create streamlined eLearning, video, and accessibility documentation for multiple DJA positions. Delivering advice and counsel to internal customers regarding occupational education and training. Provide advice, technical assistance and training to organizations on relevant occupational education and training issues. Coordinate management and skills training. Participate in the hiring training of personnel. Coordinate and schedule all New Employee Orientation Onboarding sessions for DJA employees. Provide three onboarding trainings via TEAMS spanning the first three-five weeks of employee start date.

Collaborates with senior management to identify and prioritize development and implementation of staff training programs. Recognized for expertise in preparing reports which effectively collect, analyze, and summarize detailed information.Demonstrate optimal abilities in managing, leading, and overseeing quality assurance programs to include site evaluations, internal audits, and customer surveys. Serve as group’s Diversity, Equality, and Inclusion Program manager to train and instill equity and social justice initiatives to 120 staff. Valued team member recognized by superiors for creation of need-based programs, event coordination, and excellent customer service practices.Oversees office and customer services fluidity. To include testing, tuition assistance, new employee training, emails, inspections, analysis, course trainings, VA benefit discussions, employee management and coordination, and mentor.

Held key position of Program Manager responsible for formal schools requisitions, high dollar seasonal training tracking and approval, skill and promotion testing, electronic file training updates, leadership course facilitation and coordination, employee orders clerk, and customer relations.Recognized as Point of Contact for all office internal / external communications via email, phone, video, and face to face. Proactively monitors social media and online sources for industry changes and updates. Plans and facilitates monthly in-person / virtual training meetings for all 30 unit training managers.Effectively collaborated with senior management in identifying and prioritizing innovative concepts for development and implementation of training programs. Recognized with in-depth skills in preparing reports with a focus on collecting, analyzing, and summarizing detailed information.Demonstrated optimal abilities in managing, leading, and overseeing quality assurance programs to include site evaluations, internal audits, and customer surveys.Displayed broad abilities in all aspects of recruiting, training, developing, and directing personnel.Squadron appointed Diversity, Equality, and Inclusion Program manager distributing quality training initiatives to over 120 assigned personnel. Valued team member recognized by superiors for creation of need based programs and leadership values.

Recognized as a highly regarded team member and leader.Demonstrated exceptional abilities in monitoring medical operations activities with a focus towards ensuring proper training and qualifications were consistently met and/or exceeded by all personnel.Held position of Strategic Planner tasked with providing continued education for annual tours.Displayed broad skills as a Re-Enlistment Specialist and Career Advisor.Provided in-depth research, interpretation, and guidance of all training aspects.Successfully identified training providers, capabilities, resources, and material availability.Credited with optimal abilities in developing and executing strategic objectives to meet academic, vocational, and technical standards.Consistently demonstrated in-depth abilities in developing, delivering, and evaluating education and training programs.Displayed broad abilities in conducting, validating, and revising programs and instruction to include coordinating user feedback with career field managers.Effectively determined adequacy of existing courses and programs to consistently meet training requirements and standards.Held a key role in selecting and implementing instructional design, methods, and media.Provided in-depth reviews of disciplinary / adverse actions and made appropriate recommendations.

Create curriculum with an emphasis on representation, social justice, and organization of training content. Experience with eLearning course creation, video editing, and visual design.Ensure program compliancy for accessibility and inclusion in by the Web Content Accessibility Guidelines (WCAG) within instructional guides, videos, and courses. Administer and interpret a variety of assessments and work with stakeholders to design client plans and set goals. Committed to communicating with diverse audiences of all levels and abilities.Develop collaborative relationships with analysts, business partners, and system stakeholders to support evolving technology and business solutions to deliver value to customers. Support training activities for system upgrades and new projects that implement changes to business processes, and system functionality. Worked with project teams and subject matter experts to assess changes impacting existing curriculum to define and organize content included in education materials.

Front-line supervisor for 20+ employees performing Human Resource tasks such as reviews, scheduling, certifications, development, training, recruiting, and interviewing.