An experienced business manager with over thirty year’s specialist knowledge in the supply and support of equipment to the transport, parking and revenue control industries. Positions have included UK Sales Manager, Business Manager for a unit supplying a turn-key ticketing solution for Transport for London, to Customer Support Manager responsible for some eighty engineers supporting over 35,000 products across the UK.Served on the Senior Management Team of a major UK supplier for fifteen years.Happy to deal with all people at all levels; equally comfortable presenting to overseas governments and bus depot staff across the UK; they are all customers!Management of new product introductions and product upgrades ensuring a smooth process for all parties.Exceptional understanding of ticketing and revenue control, both in the public transport and parking sectors.Specialities:Man management, recruitment, selection and retention of good people.Revenue control, fraud preventionTicketing system definition, project managementContract negotiation, with acute knowledge of Local Government requirements and motivations.