Facilitated the opening of a new practice, managing both a temporary location and the build-out of the permanent facility.Collaborate closely with the physician to develop and execute strategic business plans, revenue goals, and operational objectives.Oversee daily operations, including financial activities (payroll, benefits, billing, accounts payable/receivable), ensuring efficiency and profitability.Maintain provider credentialing and compliance with industry regulations, including HIPAA and other health standards.Lead the recruitment, hiring, and performance evaluation of practice staff, focusing on continuous improvement and goal achievement.Manage and optimize practice management software (SaaS, EMR systems) to streamline patient communication, lead management, and marketing efforts.Regularly assess and improve current systems and processes to enhance practice efficiency and patient care.

Founded and operated a wellness-focused skincare business, offering customized facials, skincare analysis, and holistic treatment plans to clients.Developed client relationships through personalized care and tailored treatment programs.Utilized strong communication and emotional intelligence skills to ensure an exceptional client experience, building a loyal customer base.

Coordinated surgical procedures for a board-certified plastic surgeon, providing comprehensive guidance to prospective patients on treatment options.Facilitated insurance authorizations, patient financing, surgical scheduling, and billing, ensuring seamless workflow and timely procedures.Maintained provider credentialing and ensured compliance with all relevant medical standards.

Performed a wide range of esthetic treatments, including facials, chemical exfoliation, microdermabrasion, waxing, makeup application, and airbrush tanning.Delivered personalized services to enhance client satisfaction and promote skin health.

Managed key accounts in supply chain and logistics, identifying opportunities to grow and optimize customer relationships.Oversaw daily operations for top 200 nationwide accounts, leveraging company resources to exceed client expectations.Delivered customer advocacy and relationship-focused account management, consistently achieving sales and operational goals.

Delivered exceptional customer service by addressing customer issues, troubleshooting, and providing solutions.Met and exceeded accessory sales goals while offering cost-effective solutions for customers.