Ashley Beebe Email & Phone Number

Grand Rapids, Mi, Us

Michigan, United States

Holland, Mi, Us

- Lead high-impact IT projects in the healthcare industry, including cloud-based solutions for healthcare information management (HIM) departments, improving data management and operational efficiency.- Oversee project timelines, costs, and resources, ensuring delivery on time, within scope, and in alignment with organizational goals.- Work closely with cross-functional teams and stakeholders to implement healthcare technology solutions that enhance patient safety and meet compliance regulations.- Notable projects include the implementation of UKG PRO Workforce Management (Dimensions), RxInspect upgrades, Kailo Flow, and the Sectra hardware refresh.

Westlake, Oh, Us

- Led discovery activities by collaborating with users, designers, and technical teams to develop effective solutions that delivered measurable value to Hyland customers.- Optimized workflows in Health Information Management, Patient Access, and Patient Financial Services, ensuring operational efficiency and alignment with organizational goals.- Developed comprehensive business plans and operational strategies for new and existing customers, including migrations to cloud-based solutions.- Aligned customer technology strategies with their enterprise vision, maximizing the potential of Hyland OnBase investments.- Fostered partnerships with key stakeholders and operational leaders, enhancing collaboration and driving project success.- Introduced best practices to improve turnaround times and increase efficiency in electronic content management (ECM) systems.- Managed project plans, timelines, and budgets, ensuring successful delivery within scope and constraints.- Enhanced customer experience by delivering superior service, troubleshooting issues, and providing actionable insights through detailed reports.- Created tracking tools to monitor, report, and optimize process utilization and performance metrics.

Livonia, Mi, Us

- Managed a team of 50+ employees, including 3 Team Leads and multiple departments, while overseeing a budget of $1.2 million.- Designed and implemented the Patient Access Career Ladder Advancement Program, recognized by Trinity Health, to promote employee development and improve retention.- Led the design, testing, implementation, and successful adoption of systems such as OnTrac, Cisco Phones, Inbound Document Manager, and TeleVox, ensuring streamlined processes and operational success.- Transitioned 26+ employees to remote work, driving an 8% increase in productivity and reducing error rates to under 10%, while improving job satisfaction.- Assisted with the creation of Mercy Health Saint Mary's Infusion Center, navigating payer guidelines and ensuring financial success.- Interfaced regularly with external entities like third-party payers, vendors, and regulatory agencies, providing insight into operational challenges and driving solutions.- Served as a Super User for Epic TogetherCare, providing expertise in system usage, process optimization, and troubleshooting.- Contributed to the Real Time Eligibility (RTE) Customization Committee to ensure the integration and efficiency of eligibility verification within the Epic system.- Played a key role in the standardization of Hyland OnBase usage across Trinity TogetherCare, improving document management and workflow processes.