• Provide executive-level administrative support to the Practice Administrator and five providers with a demonstrated ability to improvise, improve procedures and meet demanding deadlines• Responsible for development and delivery of marketing plans and strategies designed to grow revenue• Process payroll on a bi-weekly basis • Assist Management with hiring, training, and growth development • Coordinate and prepare new hires for employment• Serve as point of contact for computer/network related issues• Analyze and interpret contracts• Process employee time off requests• Responsible for organization and submission of medical reimbursements • Organize and maintain schedule for ten administrative staff• History of successful project leadership including selection and implementation of a new phone system• Responsible for credentialing and re-credentialing with insurance companies to generate incremental cash flow• Accounts Payable/Receivable

• Managed office for Cardiac and Vascular Services • Managed and maintained executives’ schedules• Maintained and developed an employee schedule for 15 + employees • Developed and maintained statistical spreadsheets and reports for Executive team with the use of Microsoft Office• Designed, developed, and maintained department webpage • Assisted Management with interviewing, hiring, training, orientation, and growth development• Transcribed and composed meeting minutes for Executive team – CFO, COO, CIO• 2010/2011 BryanLGH Team Leader for Employee Giving campaign• BryanLGH Volunteer Coordinator for 2010 National Special Olympics• Sort, reviewed, screened and distributed incoming and outgoing mail; prepared, composed and ensured timely responses to a variety of routine inquiries• Provided administrative/secretarial support for the department such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries• Handled inventory and requisitioning of supplies; researched to secure savings on all items• Responsible for allocating charges for customer accounts

• Awarded the Managers Positive Attitude Award of 2006 • Staff development included training and growth development• Composed, formatted and authorized business correspondences including communications, memos, reports and general letters. • Performed various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased clients/debtors• Negotiated payment plans with debtors on the phone as well as in person• Advised clients/debtors of necessary actions and strategies for debt repayment